Comportement responsable des touristes : Le rôle de l’engagement social

Abstract

Dans cette recherche, nous étudions l'effet de l'engagement social sur le comportement responsable des touristes. Nous examinons en outre le rôle médiateur du management public responsable du tourisme, de l'implication dans le tourisme responsable et de l'orientation écologique du tourisme. L'étude est basée sur un échantillon total de 656 répondants. Les hypothèses de recherche sont testées selon les équations structurelles. Les résultats mettent en évidence un effet direct positif de l'engagement social sur le comportement responsable des touristes. L'implication dans le tourisme responsable et la satisfaction envers le management public responsable du tourisme ont des effets médiateurs sur la relation entre l'engagement social et le comportement responsable du touriste. Cependant, l'orientation écologique du tourisme n'a pas d'effet médiateur significatif sur cette relation, ni d'effet direct sur le comportement responsable des touristes. Les implications théoriques et managériales de ces résultats sont discutées.

Couchsurfing: a new form of sustainable tourism and an exploratory study of its motivations and its effect on satisfaction with the stay

“…The main objective of this alternative form of tourism is to make the social dimension an integral part of touristic activity (Diallo et al, 2015). Previous works helped to understand the tourists' motivations behind being hosted by strangers instead of staying in a hotel (Decrop and Degroote, 2014).…”

Sociodemographic determinants of environmental attitude, environmental knowledge, emotional affinity and responsible behaviour among tourists: a case study of the Western Himalayas ( Determinantes sociodemográficos de la actitud ambiental, el conocimiento ambiental, la afinidad emocional y la conducta responsable de los turistas: un estudio de caso del Himalaya occidental )

“…Environmental knowledge is a measure of comprehension and awareness of environmental issues among tourists (Kim et al, 2018; Li & Wu, 2020), and it is evaluated with five items; behavioural intention measures the intentions of tourists to perform responsible behaviour through five items (Kiatkawsin & Han, 2017; Park et al, 2018); and emotional affinity measures tourists’ affective relationship with the natural environment in the destination region (Ghazali et al, 2019; Kim et al, 2018). Finally, tourists’ ERB (Fall-Diallo et al, 2015) was evaluated.…”

The Role of Tour Guide Performance in Creating Responsible Tourist Behavior: An Empirical Study: Archaeological Sites in Alexandria

“…Understanding tourists' behavior while visiting the archaeological site is critical to historical destinations especially when researchers expect economic growth occurs in parallel with sustainability (Peric & Djurkin, 2014). Many researchers claimed that tourists are likely to behave as Responsible tourists without any external factors that can influence their behavior (Diallo et al, 2015;Han et al, 2016). Specifically, researchers clarified that whenever tourist has many tourism experiences at the archaeological sites and with a high level of education (Peric & Djurkin, 2014;Asbollah et al, 2017).…”

“…Based on the above, François-Lecompte and Prim-Allaz ( 2009) have mentioned that there are two types of responsible tourists: those "the sustainable adventure" and the "neo-sustainable". These tourists are interested to monitor the ethical travelers who respect the cultural and natural sides of the visited sites (Diallo et al, 2015;Han et al, 2016;Zgolli & Zaiem, 2018). Additionally, they are usually careful to follow all instructions and guidance that belong to the archaeological site (Han et al, 2016).…”

“…While Dolnicar (2010) and Dwyer et al (2010) have referred to the importance of social, financial and physical actions only, ignoring other dimensions. These actions can mitigate the negative impact of increasing tourism flows at the natural sites (Diallo et al, 2015;Han et al, 2016;Asbollah et al, 2017), but tour guide performance is still the main dimension in persuading tourists and influencing their behavior at the archaeological sites (Zgolli & Zaiem, 2018). According to the study of Gonzalez et al (2009), Responsible tourist behavior has defined as "when the tourist acting in a way that accounts for social and environmental concerns through one's choices in relation to tourism" (p.26).…”