Comparing the attributes of online tourism information sources

No, Eunjung; Kim, Jin Ki

doi:10.1016/j.chb.2015.02.063

Cited by 122 publications

(127 citation statements)

References 53 publications

(73 reference statements)

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“…Trust is a predominant factor that has been extensively reported to influence the selection of information sources and user satisfaction in the context of tourism [46,47]. Trust on the information source is defined as the degree of confidence in the source's intent to provide reliable and accurate information [48]. Trust plays an influential role in information source selection for travellers, although findings are mixed in terms of the degree of trustworthiness for available information sources and their effects on information satisfaction.…”

Section: Capturing Travellers' Online Information Search Process Durimentioning

confidence: 95%

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Kourouthanassis

Mikalef

Pappas

et al. 2017

Information & Management

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Please cite this article as: P.E. Kourouthanassis, P. Mikalef, I.O. Pappas, P. Kostagiolas, Explaining travellers online information satisfaction: a complexity theory approach on information needs, barriers, sources and personal characteristics, Information and Management (2017), http://dx.doi.org/10. 1016/j.im.2017.03.004 This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.

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Section: Capturing Travellers' Online Information Search Process Durimentioning

confidence: 95%

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Kourouthanassis

Mikalef

Pappas

et al. 2017

Information & Management

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“…Therefore, the mobile app is a strategic point of contact for the supplier to develop because it serves as an information channel for consumers. Therefore, it is crucial to consider the new types of information channels that may emerge in the future [6,34,43,184] and differences in consumer behavior that use the tools relative to the traditional information channel. Tourism-related suppliers must prepare beforehand responses to these new situations.…”

Section: The Role Of Mobile Application and Text Mining In Tourismmentioning

confidence: 99%

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

Kim

2017

Sustainability

106

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Abstract:The purpose of this research is to identify the status and role of mobile technology in achieving sustainable and smart tourism, and to suggest future research and strategy directions for academia and managers in practice. This research utilized multiple sources, such as patents, academic articles, and news, and selected methodologies optimized for the purpose of each study. Study 1 used Netminer, a social network analysis program, to analyze the relationships between patent's International Patent Classification (IPC) codes. Study 2 used the T-LAB program for content analysis to analyze the texts of patents, journal articles, and news. Study 3 used the Leximancer program, which utilizes relative frequency to analyze mobile app consumer reviews. In study 1, we identified various forms of data related technologies and mobile technologies for smart city systems and maps. In study 2, we found the environment, sustainability, business, and market themes to be related to mobile technology. In study 3, we explored consumers' attitudes and preferences for mobile travel app using their reviews. Advances in mobile technology are expected to create innovative experiences for consumers, foster a sustainable competitive advantage for tourism destinations and tourism-related suppliers, and create sustainable competencies for smart tourism.

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“…websites and social media [2], [3]. These sources can be defined as content sharing networks that allow users to share and make use of the information provided.…”

Section: Introductionmentioning

confidence: 99%

Complex Network Analysis of a Tourism Content Sharing Network

Becheru

Bǎdicǎ

Antonie

2015

2015 17th International Symposium on Symbolic and Numeric Algorithms for Scientific Computing (SYNASC)

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This paper presents results of the analysis of a tourism information web-site (AmFostAcolo.ro) by using Complex Networks (CN) methods. The work accomplished here complements a previous paper, where we discussed data extraction and modelling into a complex network. Properties of the resulted network, communities and vertices are looked upon, in order to extract useful information and detect social phenomena. Temporal analysis methods are employed for examining the evolution of the web-site. The results obtained prove the natural development of the web-site and the usefulness of CN analysis methods in this scenario.

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Comparing the attributes of online tourism information sources

Cited by 122 publications

References 53 publications

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

Complex Network Analysis of a Tourism Content Sharing Network

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