SAE Technical Paper Series 2002
DOI: 10.4271/2002-01-2006
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Comparative Dimensional Quality of Doors: A Benchmarking Study

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Cited by 4 publications
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“…However, a recent study on door assemblies shows that good assemblies, i.e. assemblies with high Cpk values, do not necessarily result in high customer satisfaction [14]. Conversely, assemblies with poor Cpk values do not always result in low customer satisfaction.…”
Section: Problems With Functional Buildmentioning
confidence: 99%
“…However, a recent study on door assemblies shows that good assemblies, i.e. assemblies with high Cpk values, do not necessarily result in high customer satisfaction [14]. Conversely, assemblies with poor Cpk values do not always result in low customer satisfaction.…”
Section: Problems With Functional Buildmentioning
confidence: 99%