“…Consulting companies rely, as a rule, on their own projects [PWC, 2016;KPMG, 2016;Gill, VanBoskirk, 2017], interviews of partners [BCG, 2016]. e academic researchers [Schumacher, Erol, Sihn, 2016;Dolganova, Deeva, 2019;Sánchez, Zuntini, 2018;Issa et al, 2018] provide analysis of articles, analytical reports of consulting companies and IT companies. Criteria for selecting sources corresponding to a given goal are de ned, general concepts of a future model are marked.…”