Community pharmacists’ perspectives about the sustainability of professional pharmacy services: A qualitative study

Crespo-González, Carmen; Benrimoj, Shalom I.; Scerri, Moira; García-Cárdenas, Victoria

doi:10.1016/j.japh.2020.11.004

Cited by 8 publications

(7 citation statements)

References 43 publications

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“…A similar situation was found in a study exploring community pharmacists’ perception of their role in primary mental health care where participants reported the support provided to consumers was influenced by the philosophy of the business owner [ 60 ]. This is not surprising as service provision has been previously reported as time-demanding, making it challenging to deal with other commitments in the pharmacy [ 29 ]. Furthermore, this situation is even less sustainable by the lack of remuneration, preventing community pharmacists from providing more comprehensive services [ 61 ].…”

Section: Discussionmentioning

confidence: 98%

“…However, there is a lack of research focused on pharmacists’ perspectives and experiences regarding mental health service delivery in community pharmacies. Considering the perspectives and experiences of stakeholders involved in mental health service provision is essential to understand and identify factors moderating (i.e., facilitating or hindering) the provision of services within a specific setting [ 29 ]. Thus, the present study aims to examine the factors that support delivery of mental health services in Australian community pharmacies in New South Wales (NSW) and proposes ideas for improvement, particularly in regional and rural regions.…”

Section: Introductionmentioning

confidence: 99%

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A qualitative exploration of mental health services provided in community pharmacies

et al. 2022

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The burden of mental health problems continues to grow worldwide. Community pharmacists’, as part of the primary care team, optimise care for people living with mental illness. This study aims to examine the factors that support or hinder the delivery of mental health services delivered in Australian community pharmacies and proposes ideas for improvement. A qualitative study was conducted comprising focus groups with community pharmacists and pharmacy staff across metropolitan, regional, and rural areas of New South Wales, Australia. Data were collected in eight focus groups between December 2020 and June 2021. Qualitative data were analysed using thematic analysis. Thirty-three community pharmacists and pharmacy staff participated in an initial round of focus groups. Eleven community pharmacists and pharmacy staff participated in a second round of focus groups. Twenty-four factors that enable or hinder the delivery of mental health services in community pharmacy were identified. Participant’s perception of a lack of recognition and integration of community pharmacy within primary care were identified as major barriers, in addition to consumers’ stigma and lack of awareness regarding service offering. Suggestions for improvement to mental health care delivery in community pharmacy included standardised practice through the use of protocols, remuneration and public awareness. A framework detailing the factors moderating pharmacists, pharmacy staff and consumers’ empowerment in mental health care delivery in community pharmacy is proposed. This study has highlighted that policy and funding support for mental health services is needed that complement and expand integrated models, promote access to services led by or are conducted in collaboration with pharmacists and recognise the professional contribution and competencies of community pharmacists in mental health care. The framework proposed may be a step to strengthening mental health support delivered in community pharmacies.

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Section: Discussionmentioning

confidence: 98%

Section: Introductionmentioning

confidence: 99%

A qualitative exploration of mental health services provided in community pharmacies

et al. 2022

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“…Since the last two decades, community pharmacists have started establishing pharmacy services which are personalized in terms of healthcare delivery [ 15 ]. The personalized healthcare delivery allows the community pharmacists to assess and monitor the medicine use and patient’s condition to improve health-related outcomes [ 16 , 17 ].…”

Section: Introductionmentioning

confidence: 99%

“…Many countries have implemented the professional pharmacy services, which are often subsidized by national healthcare system [ 15 ]. These services aim to optimize medication therapy and improve patient outcomes by providing specialized expertise in medication management.…”

Section: Introductionmentioning

confidence: 99%

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Global landscape of community pharmacy services remuneration: a narrative synthesis of the literature

Hussain,

Babar

2023

J of Pharm Policy and Pract

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Community pharmacists form a vital part of the health system all around the globe. Pharmacy remuneration models are aimed to ensure that pharmacies are sustained, and pharmacists could provide cost-effective services to the patients. This review summarizes the pharmacy services remuneration systems from different parts of the globe. Some countries have well-established reimbursement systems that recognize and compensate community pharmacies for their services, others are in the process of expanding the scope of reimbursable services. It further concludes by highlighting the ongoing efforts to incorporate pharmacist-provided services into reimbursement schemes and the need for standardized and consistent approaches to pharmacy remuneration globally.

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The role of community pharmacists in delivering interventions for osteoporosis: A systematic review

Manon¹,

Phuong²,

Moles³

et al. 2022

Journal of the American Pharmacists Association

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Community pharmacists’ perspectives about the sustainability of professional pharmacy services: A qualitative study

Cited by 8 publications

References 43 publications

A qualitative exploration of mental health services provided in community pharmacies

A qualitative exploration of mental health services provided in community pharmacies

Global landscape of community pharmacy services remuneration: a narrative synthesis of the literature

The role of community pharmacists in delivering interventions for osteoporosis: A systematic review

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