“…Flatter,¯uid, team-based organizations require managers to have a broad repertoire of skills that include the ability to work effectively with an increasingly diverse set of constituents (employees, customers, suppliers, and organizational partners) (Allred et al, 1996;Schein, 1996;Whetten and Cameron, 1991) while at the same time exhibiting high levels of self-awareness and self-management (Manz, 1986;Manz and Sims, 1987). To cultivate these management competencies, an increasing number of organizations and educational institutions have developed`action learning' initiatives (Argyris and Schon, 1978;Kolb, 1984;Raelin, 1997) focused on community service (Caudron, 1994;Forward, 1994;Friedman, 1996;Makower, 1994). Action learning is a management education and development technique that emphasizes learning through concrete experience rather than simulated training activities (Korey and Bogorya, 1985).…”