Communication satisfaction and job satisfaction among critical care nurses and their impact on burnout and intention to leave: A questionnaire study

Vermeir, Peter; Blot, Stijn; Degroote, Sophie; Vandijck, Dominique; Mariman, An; Vanacker, Tom; Peleman, Renaat; Verhaeghe, Rik; Vogelaers, Dirk

doi:10.1016/j.iccn.2018.07.001

Cited by 87 publications

(87 citation statements)

References 30 publications

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“…Internal communication refers to communication that creates an atmosphere of respect for all employees within the organisation. Although it has been pointed out that JS is associated with informal communication (Morgan, Pullon, & McKinlay, ; Vermeir et al, ; Wagner, Bezuidenhout, & Roos, ), our findings suggested that informal ties with other professionals may have contributed in creating a good workplace atmosphere and improvements in nurses’ JS.…”

Section: Discussioncontrasting

confidence: 51%

Job satisfaction and related factors of nurses in university hospitals: Focusing on collaborative competency factors

et al. 2019

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Aim:This study aimed to clarify the association between nurses' job satisfaction, interprofessional collaborative competency and other related factors in university hospitals in Japan. Background:Enhancing a team's function in the university hospital setting requires strengthening each professional's competency: high-level professional competency leads to high job satisfaction. Methods:In 2014, self-administered questionnaires were sent to all nurses working at two university hospitals in Japan. A multivariate analysis of variance was conducted to evaluate the relationship between job satisfaction as the response variable and interprofessional collaborative competency and other variables as the independent variables.Results: Data from 913 nurses were used in the present analysis (response rate: 60.4%). Two factors from the Chiba Interprofessional Competency Scale 29 (factor 1: attitudes and beliefs as a professional; factor 5: attitudes and behaviours that improve team cohesion) and opportunities for information exchange with other professionals outside the hospital had significant relationships with job satisfaction. Conclusion: Strengthening interprofessional collaborative competency and increas-ing opportunities for information exchange with professionals outside the hospital would improve nurses' job satisfaction in university hospitals. Implications for nursing management:Interprofessional collaborative competency and opportunities for information exchange with other professionals are worth the attention of nursing administrators. K E Y W O R D S clinical competence, information seeking behavior, interprofessional relations, job satisfaction, patient care team How to cite this article: Majima T, Yamamoto T, Sakai I, Ikezaki S, Nagasaka I. Job satisfaction and related factors of nurses in university hospitals: Focusing on collaborative competency factors.

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Section: Discussioncontrasting

confidence: 51%

Job satisfaction and related factors of nurses in university hospitals: Focusing on collaborative competency factors

et al. 2019

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“…Although communication skills have been identified as especially relevant in nursing [43,44], workers have reported not feeling trained sufficiently in this aspect [9]. Therefore, transferring information to both the patient and their families could be a source of stress and exhaustion in these professionals, who are then not satisfied with its execution [42].…”

Section: Discussionmentioning

confidence: 99%

“…Thus, communication skills in nurses help to prevent and reduce the effects of burnout [41]. Similarly, satisfaction with communication has a moderate association with job satisfaction and the intention to leave the job in this group of workers [42]. The perception of appropriate, effective communication with patients by healthcare professionals has been related to decreased exhaustion in the nurses and increased satisfaction in the patients [43,44].…”

Section: Introductionmentioning

confidence: 98%

Analysis of the Risk and Protective Roles of Work-Related and Individual Variables in Burnout Syndrome in Nurses

et al. 2019

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Aims: Burnout syndrome is a phenomenon that is becoming ever more widespread, especially in workers such as nurses who have heavy workloads and time pressures. The progression of burnout syndrome has been shown to be related to both individual and work-related variables. The objective of this study is to examine the risk and protective roles played by work-related and personal variables, both sociodemographic and psychological, in the development of burnout in nurses. Method: The sample was composed of 1236 nurses aged between 21 and 57 years, with a mean age of 31.50 years (SD = 6.18). Women accounted for 84.5% (n = 1044), and the remaining 15.5% (n = 192) were men. Exploratory tests were performed to understand the relationships between burnout and other variables, and a binary logistic regression was conducted to understand the roles of these variables in the incidence of this syndrome. Lastly, a regression tree was constructed. Results: The results show that the sociodemographic variables examined are not related to the level of burnout in nurses. However, certain work-related variables, such as spending more time with colleagues and patients and reporting good-quality relationships, exhibit a negative relationship with the occurrence of burnout. Of the psychological variables, the stress factors conflict-social acceptance and irritability-tension-fatigue, as well as informative communication, are shown to be risk factors for the appearance of burnout in nurses. In contrast, the communication skills factor, empathy, and energy-joy exert a protective function. Conclusion: Identifying the variables that influence the occurrence of burnout syndrome and understanding the manner in which they exert their influence are key elements in the development of effective prevention and intervention of burnout in nursing.

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“…These issues can lead healthcare workers to quit their jobs [8]. Many studies regarding burnout syndrome, nurse satisfaction or intent to leave have been published for two decades [6,7,[9][10][11]. Moreover, the intent to leave problem seems to be very apparent among critical care staff, especially nurses [9,10].…”

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confidence: 99%

“…Many studies regarding burnout syndrome, nurse satisfaction or intent to leave have been published for two decades [6,7,[9][10][11]. Moreover, the intent to leave problem seems to be very apparent among critical care staff, especially nurses [9,10]. In many cases, this phenomenon is directly connected to nurse dissatisfaction with their position [12].…”

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confidence: 99%

Job satisfaction among anesthetic and intensive care nurses – multicenter, observational study

Borys

Wiech

Zyzak

et al. 2019

ait

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Background: It is known that job satisfaction has an important impact on efficacy or burnout syndrome of medical personnel. Many studies have concerned job satisfaction among critical care nurses. Not as many have focused on anesthesia nurses working in operating theaters. In Poland, anesthesia and intensive care is a combined specialty for nurses. However, nurses work in an intensive care unit (ICU) or in an operating room (OR), and very rarely in both settings. We would like to compare satisfaction between ICU and OR nurses.Methods: It was a multicenter cross-sectional study. 406 nurses from thirteen hospitals participated in this study. All respondents filled in the questionnaire that contained fifteen Likert-like questions reflecting different aspects of job satisfaction. Demographic data were also collected. Results:We did not find a significant difference between ICU and OR nurses in the overall job satisfaction. Furthermore, the type of hospital did not significantly influence satisfaction of our study participants. The most important factor which differentiated the level of satisfaction among nurses was the region of Poland in which they worked. Interestingly, nurses who worked in ICUs were significantly younger in comparison to their colleagues from ORs. Conclusion:The results of our study suggest that the region of the country in which nurses work might play a very important role in their satisfaction.

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Communication satisfaction and job satisfaction among critical care nurses and their impact on burnout and intention to leave: A questionnaire study

Cited by 87 publications

References 30 publications

Job satisfaction and related factors of nurses in university hospitals: Focusing on collaborative competency factors

Job satisfaction and related factors of nurses in university hospitals: Focusing on collaborative competency factors

Analysis of the Risk and Protective Roles of Work-Related and Individual Variables in Burnout Syndrome in Nurses

Job satisfaction among anesthetic and intensive care nurses – multicenter, observational study

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