Communicating responsible management and the role of blockchain technology: social media analytics for the luxury fashion supply chain

Abstract

PurposeTo communicate their sustainability and responsible management practices to the public, firms can leverage digital technologies both at the organisational and managerial levels. This study explores how firms' communications of responsible management contribute to sustainability in supply chains, as well as the role of blockchain in promoting responsible management.Design/methodology/approachEmploying a qualitative methodology, the authors perform social media analytics (content analysis and sentiment analysis) on a dataset obtained from the social media posts of managers.FindingsThe study identifies eight key responsible management practices and shed new light on the role of blockchain in responsible management. The study results contribute to theory by linking responsible management practices with existing sustainability practices in the supply chain. The authors also demonstrate that blockchain enhances responsible management.Research limitations/implicationsReliance on publicly available data from social media, comprising corporate statements emanating from managers is a major limitation in this study.Practical implicationsThe eight responsible management practices identified in this study are recommended for managers of different supply chain echelons to promote sustainable supply chain management (SSCM). The study findings also offer new rationale for blockchain adoption in supply chains.Originality/valueTo the best of our knowledge, this is the first study to link the concepts of responsible management and SSCM. Moreover, the authors obtain empirical evidence from managers in the luxury fashion supply chain.

Digitalization and artificial knowledge for accountability in SCM: a systematic literature review

“…, 2022; Joshi and Sharma, 2022; Mahroof et al., 2022; Mishra et al. , 2022; Oguntegbe et al. , 2022; Shamout et al.…”

“…The analysis provided a brief profile of each article in terms of its aims, findings, methodologies, and underpinning theories. Scholars have examined the use of digitalization and artificial knowledge in SCM in various industries, such as food and agriculture, ICT, fashion, logistics, marine, textile, tourism, healthcare, fishing, automotive, pharmaceutical, construction, minerals, mining, and manufacturing (Bechtsis et al, 2017;Cherviakova and Cherviakova, 2018;Garcia-Muiña et al, 2018;Pongpanit and Sornsaruht, 2019;Alharthi et al, 2020;Calvão and Archer, 2021;Chen et al, 2022;Griffin et al, 2022;Joshi and Sharma, 2022;Mahroof et al, 2022;Mishra et al, 2022;Oguntegbe et al, 2022;Shamout et al, 2022;Sharma et al, 2022;Shi et al, 2022), and across multiple levels including SMEs, cities, individuals, the government, and the world (Babenko et al, 2020;Bellingan et al, 2020;Wong et al, 2020;Bagloee et al, 2021;Bisogni et al, 2021;Hjaltad ottir and Hild, 2021;Potocka-Sionek, 2021;Nasir et al, 2022;Nudurupati et al, 2022;Reza-Gharehbagh et al, 2022a).…”

Innovation and Digital Transformation of Media Economy Based on Information Security Technology

“…These findings indicate that the constructed digital platform can effectively enhance the innovation of the media economy. It can be effectively applied to the field of media economy, improve the operating efficiency and security of the platform, and make positive contributions to the development of the digital media economy (Awan et al, 2022;Oguntegbe et al, 2023).…”

Blockchain Technology and Sustainability in Supply Chains and a Closer Look at Different Industries: A Mixed Method Approach

“…Blockchain's role in fostering responsible management as well as how companies' messages of responsible management contribute to sustainability in luxury fashion supply chains were also explored [209]. Most executives have a positive opinion of blockchain's ability to enhance responsible management in the supply chain for luxury fashion.…”