Collaboration technology in teams and organizations: Introduction to the special issue

Vreede, Gert-Jan de; Antunes, Pedro; Vassileva, Julita; Gerosa, Marco Aurélio; Wu, Kewen

doi:10.1007/s10796-016-9632-3

Cited by 28 publications

(12 citation statements)

References 34 publications

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“…However, as aforementioned, empirical evidence in terms of how this is done, what technology is used and how social relations are maintained is limited. Thus, there remains scope to investigate the application of advanced collaborative technology to support teams and organisations from varied contexts (de Vreede et al, 2016 ) including that of WFH.…”

Section: Literature Reviewmentioning

confidence: 99%

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

2021

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With the overnight growth in Working from Home (WFH) owing to the pandemic, organisations and their employees have had to adapt work-related processes and practices quickly with a huge reliance upon technology. Everyday activities such as social interactions with colleagues must therefore be reconsidered. Existing literature emphasises that social interactions, typically conducted in the traditional workplace, are a fundamental feature of social life and shape employees’ experience of work. This experience is completely removed for many employees due to the pandemic and, presently, there is a lack of knowledge on how individuals maintain social interactions with colleagues via technology when working from home. Given that a lack of social interaction can lead to social isolation and other negative repercussions, this study aims to contribute to the existing body of literature on remote working by highlighting employees’ experiences and practices around social interaction with colleagues. This study takes an interpretivist and qualitative approach utilising the diary-keeping technique to collect data from twenty-nine individuals who had started to work from home on a full-time basis as a result of the pandemic. The study explores how participants conduct social interactions using different technology platforms and how such interactions are embedded in their working lives. The findings highlight the difficulty in maintaining social interactions via technology such as the absence of cues and emotional intelligence, as well as highlighting numerous other factors such as job uncertainty, increased workloads and heavy usage of technology that affect their work lives. The study also highlights that despite the negative experiences relating to working from home, some participants are apprehensive about returning to work in the traditional office place where social interactions may actually be perceived as a distraction. The main contribution of our study is to highlight that a variety of perceptions and feelings of how work has changed via an increased use of digital media while working from home exists and that organisations need to be aware of these differences so that they can be managed in a contextualised manner, thus increasing both the efficiency and effectiveness of working from home.

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Section: Literature Reviewmentioning

confidence: 99%

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

2021

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“…Published literature that describes the use of collaborative applications in nonclinical education, such as wikis and other web-based applications in medical education, are abundant [12]. However, using these tools in clinical rotations to complement the face-to-face learning and administrative functions of a clinical team has not been studied before [1,13,14].…”

Section: Discussionmentioning

confidence: 99%

Development and Implementation of a Web-Based Learning Environment for an Inpatient Internal Medicine Team: Questionnaire Study

et al. 2020

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Background The notion of anytime, anyplace communication is characteristic of the current generation of learners. Such communications have facilitated the growth and integration of a blended or hybrid learning platform in multiple educational settings. However, there are limited reports on the use of an anytime, anyplace communication platform in clinical inpatient medical education. Objective The setting of a high-demand inpatient clinical rotation is ideal for the use of collaborative software, and this integration is expected to positively influence medical education. The purpose of this study is to evaluate medical students’ and residents’ educational experiences with incorporating a simple, web-based content management and file sharing platform into an internal medicine inpatient rotation. Methods During an inpatient internal medicine rotation, faculty and learners jointly used collaborative software for educational purposes, and a postrotation survey tool was used to measure the educational influence of the software. Results Based on the results of the postrotation survey, the integration of a collaborative software application during clinical rotations improved the learning experience. Learning climate, the communication of rotation goals, and self-directed learning all scored favorably, but feedback from the survey participants was mixed. The learners enthusiastically accepted the practical use of this tool for both communication and information sharing. Conclusions This generation of learners is accustomed to frequent electronic communication. Based on our survey, these learners appear to be highly receptive to this web-based intervention design for improving clinical education during active patient care. Adding effective blended learning features to a traditional clinical setting is achievable.

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“…A collaborative crowdsourcing community can be viewed as an online social network of contestants who work in teams competing against each other and/or work independently on their own in a mediated communication environment (Majchrzak and Malhotra, 2013;de Vreede et al, 2016). To solve innovation tasks, anybody can initiate a team and recruit collaborators.…”

Section: Literature Reviewmentioning

confidence: 99%

Marginality and team building in collaborative crowdsourcing

Wang

2020

OIR

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PurposeExisting studies on crowdsourcing have focused on analyzing isolated contributions by individual participants and thus collaboration dynamics among them are under-investigated. The value of implementing crowdsourcing in problem solving lies in the aggregation of wisdom from a crowd. This study examines how marginality affects collaboration in crowdsourcing.Design/methodology/approachWith population level data collected from a global crowdsourcing community (openideo.com), this study applied social network analysis and in particular bipartite exponential random graph modeling (ERGM) to examine how individual level marginality variables (measured as the degree of being located at the margin) affect the team formation in collaboration crowdsourcing.FindingsSignificant effects of marginality are attributed to collaboration skills, number of projects won, community tenure and geolocation. Marginality effects remain significant after controlling for individual level and team level attributes. However, marginality alone cannot explain collaboration dynamics. Participants with leadership experience or more winning ideas are also more likely to be selected as team members.Originality/valueThe core contribution this research makes is the conceptualization and definition of marginality as a mechanism in influencing collaborative crowdsourcing. This study conceptualizes marginality as a multidimensional concept and empirically examines its effect on team collaboration, connecting the literature on crowdsourcing to online collaboration.

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Collaboration technology in teams and organizations: Introduction to the special issue

Cited by 28 publications

References 34 publications

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

Development and Implementation of a Web-Based Learning Environment for an Inpatient Internal Medicine Team: Questionnaire Study

Marginality and team building in collaborative crowdsourcing

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