Cognition, Care, and Usability: Applying Cognitive Concepts to User Experience Design in Health and Medical Contexts

Amant, Kirk St.

doi:10.1177/0047281620981567

Cited by 6 publications

(4 citation statements)

References 12 publications

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“…School, shopping, personal hygiene, travel, and work: The scenes, speaking again with Tomkins (1979), are so different that appropriate responses are yet to be identified and developed. Script theory has already been applied to improve patient expectations and communications in medical settings (St.Amant, 2020): Specific props (e.g., an insurance card), roles (clerk, nurse, and doctor), and appropriate responses to medical objects (like a stethoscope) can guide our behavior during an emergency room visit. Usually, such scripts are learned and refined throughout a lifetime, by personal experience, and by observing behavior in movies and T.V (for aggressive scripts, see Huesmann, 1988).…”

Section: Drawing Analogiesmentioning

confidence: 99%

A Game of Covid: Strategic Thoughts About a Ludified Pandemic

2021

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Many aspects of handling the COVID-19 pandemic bear a resemblance to patterns found in games. We observe point displays and leader boards, the visible assumption of roles, classic archetypes, the collection of resources, and spatial awareness. We argue that these patterns manifest spontaneously as a form of analogical reasoning, because people lack cultural and individual norms as well as cognitive scripts for a pandemic. Trying to find systematic similarities between a novel and a familiar situation is an essential cognitive strategy and a cultural tool, resulting in a spontaneous ludification of this crisis. Unfortunately, most institutions, the media and policymakers focus on attributes that are easy to communicate, not on relations and causal chains. This results in shallow analogies, where the mechanisms and dynamics of COVID-19 are not addressed. This can cause a sense of helplessness, where many people remain passive viewers. A pandemic, however, calls for cooperative action of people who understand the relations between different factors and stakeholders in order to mitigate several negative effects linked to such a crisis. We propose a psychologically founded “Strategic gamification” (here in the context of a pandemic), a form of sense-making that builds on spontaneously emerging ludic elements. By extending upon those elements through the lens of game design, we can shape the mechanics, dynamics and esthetics of a serious context in a more meaningful way. The resulting analogies have better predictive power and are suited to utilize positive aspects of gamification like engagement, elaboration and collaboration.

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Section: Drawing Analogiesmentioning

confidence: 99%

A Game of Covid: Strategic Thoughts About a Ludified Pandemic

2021

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“…Human cognitive psychology, from the perspective of cognitive psychology, explores the audience's information acquisition mechanism and is used to guide the realization of the information encoding process in graphic design [4][5]. In other words, the study of cognitive psychology transformed into the study of design psychology, through design psychology to guide the creative process, to complete the creative design process of graphic design, and achieve a strong targeted graphic design [6][7][8]. Thus, to meet the requirements of information bearing and cultural identity, an excellent graphic design process that has both higher artistic value and higher practical value is needed.…”

Section: Introductionmentioning

confidence: 99%

Exploring Graphic Design and its Interactivity in the Context of Cognitive Psychology

Jia,

Mao

2024

Applied Mathematics and Nonlinear Sciences

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Cognitive psychology can help better understand human thinking and behavior, and its application in design can increase the infectious force of design. In this paper, because the brain will generate ERP signals when cognitive stimuli stimulate it, the group sparse decomposition method obtains ERP from EEG signals, and uses the BAP of brain regions to construct the interaction activity pattern of brain regions, and then combines with the interaction genetic algorithm to search for the optimal solution for the data in graphic design by using hierarchical degradation method for processing. The EEG data and interaction behavior characteristics of users were explored through chromatic stimulus response experiments and interaction behavior analysis. It was found that the accuracy of users’ responses to orange, green and purple were all higher than 60%, and P400 in EEG responded to the stimuli most significantly, with P-values of 0.0291, 0.0462, and 0.0355 at P5, P6, and Pz, respectively, with significant effects. The average number of interactions of 46 users in the graphic design enjoyment was 31.47, with the highest success rate of interaction reaching 99.81%, and the average duration of interaction experience for all subjects was 10.26 minutes. Graphic design based on cognitive psychology can capture people’s inner emotions and make better design solutions.

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“…As part of the same special issue collection, Lanius et al (2021) demonstrated some aspects of this foregrounding exercise by showcasing current trends in UX methods and their implications for TPC practice. Two other entries in the special issue applied UX methods in healthcare and patient experience contexts (Kessler et al, 2021; St.Amant, 2021). Both of these entries showed the applicability of UX in medical settings, a research space familiar to TPC scholars.…”

Section: Introductionmentioning

confidence: 99%

Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications

Tham

Howard

Verhulsdonck

2022

Journal of Technical Writing and Communication

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This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.

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Cognition, Care, and Usability: Applying Cognitive Concepts to User Experience Design in Health and Medical Contexts

Cited by 6 publications

References 12 publications

A Game of Covid: Strategic Thoughts About a Ludified Pandemic

A Game of Covid: Strategic Thoughts About a Ludified Pandemic

Exploring Graphic Design and its Interactivity in the Context of Cognitive Psychology

Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications

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