Co-designing Communication Technology with and for Families – Methods, Experience, Results and Impact

Lindquist, Sten‐Eric; Westerlund, Bo; Tobiasson, Helena; Beaudouin-Lafon, Michel; Mackay, Wendy E.; Sundblad, Yngve

doi:10.1007/978-3-540-72727-9_5

Cited by 9 publications

(11 citation statements)

References 9 publications

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“…Through detailed attention to the nature of household routines, this line of research has sought to understand the barriers to technology adoption in the home [O'Brien, et al 1999], provide insight into what it means to design technologies that can be incorporated into everyday life in the home [Tolmie, et al 2002], and highlight opportunities for richer domestic technology design that resonates with the demands of the home Rodden et al 2004;Taylor and Swan 2005]. Another line of research has focused on the use of novel methods that suspend a concern with rationality, functionality and utility to explore domestic values, often in playful and provocative ways [Gaver et al 1999;Gaver and Martin 2000;Hutchinson, et al 2003;Lindquist et al 2007]. Given the centrality of communication within the home, a number of systems have also been built and deployed in homes to explore new types of technologies to support communication.…”

Section: Domestic Computingmentioning

confidence: 96%

“…Today modems, Digital Subscriber Line (DSL) routers, and WiFi piggyback on a global communications infrastructure and are rapidly populating the home to make new forms of communication possible. For example, research in Ubiquitous Computing has explored a range of ambient as well as direct communications devices, such as the InterLiving Project's InkPad system that allows family members to draw on a computer surface and by so doing share notes between houses [Lindquist et al 2007] or the Digital Family Portrait that supports the sharing of activity movement [Rowan and Mynatt 2005], or PlantDisplay that visualizes how much time people spend communicating [Kuribayashi and Wakita 2006]. …”

Section: Domestic Communicationsmentioning

confidence: 99%

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The ins and outs of home networking

Grinter

Edwards

Chetty

et al. 2009

ACM Trans. Comput.-Hum. Interact.

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Householders are increasingly adopting home networking as a solution to the demands created by the presence of multiple computers, devices, and the desire to access the Internet. However, current network solutions are derived from the world of work (and initially the military) and provide poor support for the needs of the home. We present the key findings to emerge from empirical studies of home networks in the UK and US. The studies reveal two key kinds of work that effective home networking relies upon: one, the technical work of setting up and maintaining the home network, and the other, the collaborative and socially organized work of the home which the network is embedded in and supports. The two are thoroughly intertwined and rely upon one another for their realization, yet neither is adequately supported by current networking technologies and applications. Explication of the "work to make the home network work" opens up the design space for the continued integration of the home network in domestic life and elaboration of future support. Key issues for development include the development of networking facilities that do not require advanced networking knowledge, that are flexible and support the local social order of the home and the evolution of its routines, and which ultimately make the home network visible and accountable to household members.

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Section: Domestic Computingmentioning

confidence: 96%

Section: Domestic Communicationsmentioning

confidence: 99%

The ins and outs of home networking

Grinter

Edwards

Chetty

et al. 2009

ACM Trans. Comput.-Hum. Interact.

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“…rehabilitation and the safety-alarm group, needed to be involved in the field trial -the aim with the eHHC project was to improve homecare services by enhanced information and communication sharing between different occupational groups involved in the care of the client. Hence methods have to be changed and adjusted to the project during its enactment (see also Lindquist et al [31]). However, the CDH manager meant that the Swedish trial would expand too much and the trial would be too complex if other occupational groups were included and also that the budget would be exceeded.…”

Section: Participation In the Project -Changes In Commitments And Parmentioning

confidence: 99%

“…Consequently multiple discourses of the user exist and are discussed at the same time [28]. One is the idea to involve users in IT design in order to support those in the margins or those with a weaker position [31]. Other discourses or kind of involvement are users who participate as specialists of their practices or become means to inspire the designers [28,31].…”

Section: Introductionmentioning

confidence: 99%

Participation in e-home healthcare @ North Calotte

Jansson¹,

Mörtberg

Mirijamdotter

2008

Proceedings of the 5th Nordic Conference on Human-Computer Interaction: Building Bridges

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Participation and the contribution of participatory design methods and techniques are explored in the context of a Scandinavian Home Healthcare project. The project was undertaken during 2004-2005. Its aim was to introduce mobile ICT equipment to health care workers in order to improve planning, including quality and precision of information exchange. The study was designed according to Participatory Action Research and Participatory Design principles. Methods employed in the project were observations, interviews, future workshops, and story boards to actively involve different stakeholders. The experience of the project indicates that, although the rhetoric was that of a participatory design and research project, participants are not equally regarded in terms of experiences and knowledge of the actual practice. Assumptions about technology influence development and implementation at the expense of the actual care activity. Further, participation and participatory design techniques used in the project demonstrate the complexity of home healthcare and the necessity to involve all the different occupational groups involved in the care of the client. However, organisational boundaries reinforced shortcomings in crossfunctional and cross organisational cooperation. A final conclusion is that time for collaborative and collegial reflections is a necessity to support the learning process.

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“…What challenges are left behind? Are there lessons from other technology and democracy studies with ICT support, in workplace, leisure and domestic settings [7,10,13] that can be carried over to the housing sector?…”

Section: Revisiting Previous Discoursementioning

confidence: 99%