Cloud Computing - The Business Perspective

Marston, Sean; Zhi, Li; Bandyopadhyay, Subhajyoti; Ghalsasi, Anand

doi:10.1109/hicss.2011.102

Cited by 209 publications

(220 citation statements)

References 6 publications

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“…[3] noticed CRM provides sales force more time to sell, increases customer response times and excellence of operation, and let's market share better. CRM attitude influences best option.…”

Section: Cloud Based Crmmentioning

confidence: 99%

“…For example, Google or Dropbox have become everyday tools for millions of people. More, many enterprises presently used CRM based cloud and provided Cloud CRM as services such as Salesforce, Amazon, and Microsoft Azure [3]. In the technology enhanced CRM domain, the use of cloud-based system has also been identified as a crucial trend that permits accessibility to online services anyplace and undertakings scalability, enhanced availability and minimize cost to zero.…”

Section: Introductionmentioning

confidence: 99%

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Cloud CRM: State-of-the-Art and Security Challenges

Shaqrah¹

2016

ijacsa

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Abstract-Security undoubtedly play the main role of cloud CRM deployment, since the agile firms utilized cloud services in the providers infrastructures to perform acute CRM operations. In this paper researcher emphasis on the cloud CRM themes, security threads the most concern. Some aspects of security discussed concern on deployment the cloud CRM like: Access customers' database and control; secure data transfer over the cloud; trust among the enterprise and cloud service provider; confidentiality, integrity, availability triad; and security hazard, future studies and practice are presented at the end.

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“…[3] noticed CRM provides sales force more time to sell, increases customer response times and excellence of operation, and let's market share better. CRM attitude influences best option.…”

Section: Cloud Based Crmmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Cloud CRM: State-of-the-Art and Security Challenges

Shaqrah¹

2016

ijacsa

View full text Add to dashboard Cite

show abstract

“…However, despite its enormous potential, many organisations struggle to make effective use of the cloud (Marston, Li, Bandyopadhyay, Zhang, & Ghalsasi, 2011). Given the lack of guidance available to IT practitioners from either the academic or the nonacademic forums, cloud migration projects are fraught with challenges (Rashmi & Sahoo, 2012) resulting in striking numbers of failed or stalled cloud projects.…”

Section: Failure Of Cloud Projectsmentioning

confidence: 99%

IT controls in the public cloud: Success factors for allocation of roles and responsibilities

Khan

Nicho

Takruri

2016

Journal of Information Technology Case and Application Research

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“…The public cloud is a computing service supplied by the third party providers atop the public internet [6]. These services are available for any user who wants to use them and they have to pay only for the services they consumed.…”

Section: Types Of Cloud Computing VI Public Cloudmentioning

confidence: 99%

“…The computing services provided over the internet or private network come under the private cloud and these services are offered only to the selected users in place of common people [1,6]. A higher security and privacy is delegated by private clouds through the firewall and internal hosting .…”

Section: VII Private Cloudmentioning

confidence: 99%