Civil Service Reforms: A Case Study of the Gambian Civil Service

SAWANEH, Banna; FADERA, Alagie; ADESOPO, Ayo

doi:10.47743/jopafl-2022-24-07

Cited by 2 publications

(1 citation statement)

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“…Moreover, two senior public servants at NAWEC confirmed that the organization conducted periodic reviews of its strategic plan based on prevailing circumstances. The interviewees' views validated the conclusions drawn from the findings of Sawaneh (2021aSawaneh ( , 2021b) that PSOs reviewed their strategic plans, made commitments to the plans, did both internal and external validation of the strategic plans, and formulated strategic plans to accommodate the environmental changes and the interests of various groups and individuals.…”

Section: Psos' Strategic Plans Review Processmentioning

confidence: 53%

A Qualitative Analysis of Strategic Management and Planning in the Gambian Public Service Organizations

SAWANEH¹

2022

GSR

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The study investigated strategic management and planning practices for public service delivery (PSD) in public service organisations (PSOs) in The Gambia. The study adopted “qualitative research design”, through the conduct of in-depth interviews with senior public servants and beneficiaries of the selected PSOs, with a sample size of 20 using purposive sampling technique. The findings from interviews conducted with senior public servants and beneficiaries of PSOs showed that strategic plans of PSOs were formulated, implemented and evaluated in consultation with both internal and external stakeholders to accommodate divergent views and interests of influential groups and individuals in the study area. Also, the study established that PSOs reviewed and effected slight changes to their strategic plans to keep abreast with the environment during the implementation process. The paper concluded that strategic management has shaped PSD in PSOs; strategic plans implementation impacted on PSD; and that strategic plans implementation helped in achieving the goals and objectives of PSOs in PSD in the study area.

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Section: Psos' Strategic Plans Review Processmentioning

confidence: 53%

A Qualitative Analysis of Strategic Management and Planning in the Gambian Public Service Organizations

SAWANEH¹

2022

GSR

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Appraisal of Students Admission on Service Delivery in the Directorate of Undergraduate Studies (DUS) Federal College of Education (FCE), Yola

M. Mubi,

Ogochukwu Dike,

Bello Maigari

et al. 2024

International Journal of Innovative Science and Research Techno

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Establishment of relationship between policy issues and service delivery in tertiary institution of learning requires to encourage policy implementations to relate to policy formulation that would address rather than dismal service delivery in tertiary educational institutions across the country. Precisely the research intends to establish if policy issues on students’ admission affect service delivery in DUS FCE, Yola. The main instruments used for data collection were the Questionnaires, Focus Group Discussion (FGD), observation check list and Semi Structured Interview (SSI) formats. This paper proposes Analysis of Variance (ANOVA) test statistic as a measurement tool for the study. The findings show that consideration of only first choice for JAMB Admission affect students intake in DUS and cut off marks for admission into DUS poses a threat to intake in some programmes. Post JAMB screening of applicants ensures selection of better candidates. Also, clearly stated memorandum of understanding (MoU) with portal managers and memorandum of understanding (MoU) with ICT facility managers would enhance service delivery in DUS. The study recommends that admission guidelines/policies of regulatory bodies like JAMB and affiliate institution need to be carefully studied and regularly incorporated in the students’ guide book.

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Civil Service Reforms: A Case Study of the Gambian Civil Service

Cited by 2 publications

References 0 publications

A Qualitative Analysis of Strategic Management and Planning in the Gambian Public Service Organizations

A Qualitative Analysis of Strategic Management and Planning in the Gambian Public Service Organizations

Appraisal of Students Admission on Service Delivery in the Directorate of Undergraduate Studies (DUS) Federal College of Education (FCE), Yola

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