Citizen engagement in the “post-truth era”

Andrei, Andreia Gabriela; Zaiț, Adriana; Stoian, Claudia E.; Țugulea, Oana; Manolică, Adriana

doi:10.1108/k-03-2019-0178

Cited by 4 publications

(2 citation statements)

References 56 publications

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“…We remind on this point that the derived benefits from community participation in online area might be differently evaluated by new and long-term users, as researchers examined the associative networks by levels of user familiarity, and explained how enduring social bonds are formed according to the individuals' decisionmaking processes (Sanchez-Franco et al, 2017). Not least, the idea of offering full support for civic education and participation should be extended in the online area considering cyberspace more as a social experience in which individuals interact, exchange information and provide support (Morningstar and Farmer, 2003;Romanelli, 2016;Andrei et al, 2019) rather than a simple sum of tools.…”

Section: Context and Theoretical Backgroundmentioning

confidence: 99%

“…Drawing on civic engagement literature (Andrei et al, 2019;Doolittle and Faul, 2013;Hoskins et al, 2015;Jugert et al, 2013;Zait et al, 2017a), a research model (Figure no. 1) which differentiate between online and offline forms of expressing civism was developed to analyze the online and the offline civic engagement in relationship with civic attitude and civic behavior.…”

Section: Research Model and Hypotheses Developmentmentioning

confidence: 99%

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Civic Engagement at the Crossroads of Online and Offline Spaces: A PLS-Sem Assessment

Zaiț

Andrei

2019

SAEB

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This study addresses citizen implication in societal issues, and analysis it at the crossroads of online and offline spaces. It draws on previous literature to advance a research model which differentiates between online and offline forms of civic engagement, and tests their relationships with people's attitudes and behaviors. Results show that both attitudes and behaviors are influenced by offline and online engagement, pointing out the driving role of the online side in forming civic attitudes, and the powerful direct effect exerted by the offline side on civic behavior. The research findings explain attitudinal and behavioral outcomes of online and offline civic engagement. Indicating that people become more involved in civic issues due to the digital evolution, the study extends prior literature and proposes an inclusive framework for understanding online and offline civic engagement, from a theoretical, instrumental, and empirical point of view. Additionally, the paper offers an up-dated scale for measuring the online civic engagement, by adding a 6th item (crowdfunding) into existent scale.

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Section: Context and Theoretical Backgroundmentioning

confidence: 99%

Section: Research Model and Hypotheses Developmentmentioning

confidence: 99%

Civic Engagement at the Crossroads of Online and Offline Spaces: A PLS-Sem Assessment

Zaiț

Andrei

2019

SAEB

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Public engagement with health data governance: the role of visuality

Sleigh

Vayena

2021

Humanit Soc Sci Commun

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Over the last years, public engagement has become a topic of scholarly and policy debate particularly in biomedicine, a field that increasingly centres around collecting, sharing and analysing personal data. However, the use of big data in biomedicine poses specific challenges related to gaining public support for health data usage in research and clinical settings. The improvement of public engagement practices in health data governance is widely recognised as critical to address this issue. Based on OECD guidance, public engagement serves to enhance transparency and accountability, and enable citizens to actively participate in shaping what affects their lives. For health research initiatives, this provides a way to cultivate cooperation and build public trust. Today, the exact formats of public engagement have evolved to include approaches (such as social media, events and websites) that exploit visualisation mediated by emerging information and communication technologies. Much scholarship acknowledges the advantages of visuality for public engagement, particularly in information-dense and digital contexts. However, little research has examined how health data governance actors utilise visuality to promote clarity, understandability and audience participation. Beyond simply acknowledging the diversity of possible formats, attention must also be paid to visualisations’ rhetorical capacity to convey arguments and ideas and motivate particular audiences in specific situations. This paper seeks to address this gap by analysing both the approaches and methods of argumentation used in two visual public engagement campaigns. Based on Gottweis’ analytical framework of argumentative performativity, this paper explores how two European public engagement facilitators construct contending narratives in efforts to make sense of and grapple with the challenges of health data sharing. Specifically, we analyse how their campaigns employ the three rhetorical elements logos, ethos and pathos, proposed by Gottweis to assess communicative practices, intermediated and embedded in symbolically rich social and cultural contexts. In doing so, we highlight how visual techniques of argumentation seek to bolster engagement but vary with rhetorical purposes, as while one points to health data sharing risks, the other focuses on benefits. Moreover, drawing on digital and visual anthropology, we reflect on how the digitalisation of communicative practices impacts visual power.

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Linking good counter-knowledge with bad counter knowledge: the impact of evasive knowledge hiding and defensive reasoning

Cegarra‐Navarro

Bolisani

Cepeda‐Carrión

2021

JKM

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Purpose Counter-knowledge is knowledge learned from unverified sources and can be classified as good (i.e. harmful, for instance, funny jokes) or bad (for example, lies to manipulate others’ decisions). The purpose of this study is to analyse the relationship between these two elements and on the possible reactions they can induce on people and institutions. Design/methodology/approach The relationships between good and bad counter-knowledge and the induced reactions – namely, evasive knowledge hiding and defensive reasoning – are analysed through an empirical study among 151 Spanish citizens belonging to a knowledge-intensive organization during the COVID-19 pandemic. A two-step procedure has been established to assess a causal model with SmartPLS 3.2.9. Findings Results show that good counter-knowledge can lead to bad counter-knowledge. In addition, counter-knowledge can trigger evasive knowledge hiding, which, in turn, fosters defensive reasoning, in a vicious circle, which can negatively affect decision-making and also cause distrust in public institutions. This was evidenced during the covid-19 pandemic in relation to the measures taken by governments. Originality/value This study raises the awareness that counter-knowledge is a complex phenomenon, especially in a situation of serious crisis like a pandemic. In particular, it highlights that even good counter-knowledge can turn into bad and affect people’s decisional capability negatively. In addition, it signals that not all reactions to the proliferation of counter-knowledge by public institutions are positive. For instance, censorship and lack of transparency (i.e. evasive knowledge hiding) can trigger defensive reasoning, which can, in turn, affect people’s decisions and attitudes negatively.

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Citizen engagement in the “post-truth era”

Cited by 4 publications

References 56 publications

Civic Engagement at the Crossroads of Online and Offline Spaces: A PLS-Sem Assessment

Civic Engagement at the Crossroads of Online and Offline Spaces: A PLS-Sem Assessment

Public engagement with health data governance: the role of visuality

Linking good counter-knowledge with bad counter knowledge: the impact of evasive knowledge hiding and defensive reasoning

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