Chinese heritage tourists to heritage sites: what are the effects of heritage motivation and perceived authenticity on satisfaction?

Nguyen, Thi Hong Hai; Cheung, Catherine

doi:10.1080/10941665.2015.1125377

Cited by 78 publications

(74 citation statements)

References 62 publications

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“…These results are different to those obtained by Lu et al (2015) and Lee et al (2016) who found that this relationship was not significant. However, the results from this research coincide with those obtained by Nguyen and Cheung (2016) and have identified that objective authenticity can be considered as a determinant of existential authenticity. This has also been observed by Kolar and Zabakar (2010).…”

Section: Discussionsupporting

confidence: 87%

“…The causal relationship between perception of authenticity and satisfaction has been examined by a number of authors (Lee et al, 2016;Lu, Chi, & Liu, 2015;Nguyen & Cheung, authenticity as a single variable on the satisfaction of cultural tourists, whilst Lee et al (2016) consider the two dimensions of the authenticity variable, objective-and-existential, and analyse the influence of each on satisfaction. The first and the third of these papers found that the relationship between authenticity and satisfaction was not significant.…”

Section: Authenticity and Satisfactionmentioning

confidence: 99%

“…The first and the third of these papers found that the relationship between authenticity and satisfaction was not significant. However, Nguyen and Cheung (2016) identified that a high perception of authenticity also implies a high level of satisfaction in heritage tourism. It is suggested, therefore, that the consideration of the double dimension of authenticity is more enriching and can provide further clarity and information on the characteristics of the relationships explored in this study.…”

Section: Authenticity and Satisfactionmentioning

confidence: 99%

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The mediating role of experience quality on authenticity and satisfaction in the context of cultural-heritage tourism

Domínguez-Quintero

Rodríguez

Paddison

2018

Current Issues in Tourism

147

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2018) The mediating role of experience quality on authenticity and satisfaction in the context of cultural-heritage tourism. ABSTRACTThe purpose of this paper is to investigate the mediating role of experience quality between the dimensions of authenticity and satisfaction in the context of cultural-heritage tourism. This paper investigates the direct influences of these variables on satisfaction and the indirect influences of two dimensions of authenticity on satisfaction through quality of experience.This study is a pioneer in analysing the influence of each of the two dimensions of authenticity on satisfaction via quality of experience in a cultural-heritage context. A questionnaire survey administered to 205 visitors in the City of York, United Kingdom, was analysed using the structural equation modelling technique. The findings confirmed the direct and indirect influence of the variable authenticity in its double perspective (objective and existential authenticity) on satisfaction. The findings also identified the mediating role of quality of experience on authenticity and satisfaction. It is therefore recommended that cultural tourism attractions should be offered that provide visitors with a high quality authentic and personal experience in order to enhance visitor satisfaction.

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Section: Discussionsupporting

confidence: 87%

Section: Authenticity and Satisfactionmentioning

confidence: 99%

Section: Authenticity and Satisfactionmentioning

confidence: 99%

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The mediating role of experience quality on authenticity and satisfaction in the context of cultural-heritage tourism

Domínguez-Quintero

Rodríguez

Paddison

2018

Current Issues in Tourism

147

View full text Add to dashboard Cite

show abstract

“…At that time, there were objective criteria to determine authenticity. However, when research on authenticity became more in-depth, scholars realized that TA is a flexible concept and that its pursuit and realization are related to the motivations for and fantasies about traveling [32][33][34]. Researchers have variously explored the concepts and types of authenticity [3,6,35], as well as the processes for its authentication and negotiation [35][36][37].…”

Section: Authenticitymentioning

confidence: 99%

Impact of the Perceived Authenticity of Heritage Sites on Subjective Well-Being: A Study of the Mediating Role of Place Attachment and Satisfaction

Shen

Wang

et al. 2019

Sustainability

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The aim of this study is to explore how tourists’ perceived authenticity influences their subjective well-being (SWB) in the context of heritage tourism via the mediating role of place attachment and satisfaction. Taking the tourists of the Palace Museum as an example, the results indicate that: (a) authenticity has a significant positive impact on place attachment and satisfaction; (b) place attachment can significantly enhance satisfaction, but different dimensions of place attachment have different effects on SWB; (c) place attachment and satisfaction play mediating roles in the relationship between authenticity and SWB. The conclusion of this study highlights the significance of authenticity in heritage tourism, and further discusses how to promote tourists’ SWB through the perception of authenticity.

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“…Sugerimos que futuros estudios podrían tratar de esclarecer cómo se reparte el turismo chino en los territorios de destino. La distribución geográfica del turismo es un factor clave para entender la distribución de beneficios de la actividad turística y es un aspecto del turismo chino que puede ser estudiado con profundidad para poder orientar la gestión turística en el destino (Lojo, 2016) Por último, también ha sido escasamente estudiada la cuestión de la autenticidad percibida y consumida respecto al patrimonio cultural de los destinos donde se desplaza el turismo chino (Nguyen y Cheung, 2016). Los lugares y sus imágenes son fundamentales en la práctica turística.…”

Section: Boletín De La Asociación De Geógrafos Españoles Nº 72 -2016unclassified

Turismo chino emisor: estado de la cuestión y agenda

Lojo¹

2016

BAGE

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RESUMENEste artículo presenta un estado de la cuestión de la investigación acerca del turismo chino emisor y tiene como objetivos conocer qué áreas temáticas conforman la investigación sobre este fenómeno y qué lagunas de conocimiento se pueden encontrar desde una perspectiva geográfica. El texto desarrolla una revisión sistemática de 124 artículos publicados en los últimos 10 años procedentes de 16 revistas académicas. Los resultados identifican las líneas de investigación existentes, destacan que la perspectiva geografía apenas ha sido desarrollada y sugieren posibles áreas de futura investigación.Palabras clave: Turismo chino, Estado de la cuestión, revisión sistemática de la bibliografía, revistas académicas, Geografía del turismo. ABSTRACTThis paper main contribution is the offering of a systematic review of the existing literature on Chinese outbound tourism, aimed at assessing the nature and streams of research into this phenomenon and finding gaps in knowledge from the geographical perspective.

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Chinese heritage tourists to heritage sites: what are the effects of heritage motivation and perceived authenticity on satisfaction?

Cited by 78 publications

References 62 publications

The mediating role of experience quality on authenticity and satisfaction in the context of cultural-heritage tourism

The mediating role of experience quality on authenticity and satisfaction in the context of cultural-heritage tourism

Impact of the Perceived Authenticity of Heritage Sites on Subjective Well-Being: A Study of the Mediating Role of Place Attachment and Satisfaction

Turismo chino emisor: estado de la cuestión y agenda

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