Children’s Preferences among Services and Amenities in Kids-Friendly Resorts: An Exploratory Study on American Tweens

Hamed, Hend M.

doi:10.12735/jotr.v3n1p21

Cited by 1 publication

(4 citation statements)

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“…Cultural differences, different values embodied in families and the objectives that are to be achieved through travels as well as socio-economic aspects should also be taken into consideration [ 39 ]. Furthermore, children’s different age categories (from infants to young people) should also be considered during the preparation of an offer for tourists, both in terms of services and infrastructure [ 23 ]. Children have other needs and requirements [ 38 ] that the tourism industry should meet in order to make travelling a happy and satisfying experience both for them and their parents.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Another specific feature of family tourism is the fact that the motivational and decisive factors of the nature of travel depend not only on the adult family members but also—or even above all—on the children. Family tourism research has often been concentrated on parents [ 36 , 40 ]; however, the literature also shows studies of the perception of family holidays with the eyes of children [ 10 , 23 , 41 , 42 , 43 , 44 ] or teenagers [ 39 ]. Parents’ decisions related to the choice of a place, accommodation or a type of holiday are guided by the preferences of their children, following the principle that “a happy child is a happy parent”.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Further positions on the list were going to museums/exhibitions (45%), visiting a theme park (35%) and going to the theatre , musicals and opera (24%). Theme parks and cultural or famous sites are visited during travels to cities, which are the main travel destinations or an additional activity during resort holidays [ 23 ]. The experiences that even the youngest children acquire during visits to museums, science centres, etc., shape their perception of the world, their sensitivity and their willingness to acquire and expand knowledge in later years.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Research into the functioning of family tourism in hotels is largely focused on selective services such as mini-clubs [ 18 ], leisure offers and animation programs [ 18 , 19 , 20 ], childcare [ 21 ] and hotel facilities. Such research mostly concerns resort hotels [ 6 , 22 , 23 , 24 ]. Work has focused on the important elements of the infrastructure designed for the youngest tourists (e.g., access ramps for baby carriages, leisure area, children-only toilets), which made it easier to stay in a touristic destination.…”

Section: Introductionmentioning

confidence: 99%

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Services and Amenities Offered by City Hotels within Family Tourism as One of the Factors Guaranteeing Satisfactory Leisure Time

Siwek

Kolasińska

Wrześniewski

et al. 2022

IJERPH

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Travelling families are interested in urban tourism due to its cognitive and entertainment aspects. Some expectations of parents travelling with children are the same independent of the accommodation location. The purpose of this article is to examine at what level city hotels offer services and amenities within family tourism, how they meet parents’ expectations and whether they adapt offers to children of different ages. Two measurement tools were used for this study. The first one was the authors’ questionnaire addressed to hotel managers. A total of 88 hotels located in Krakow were selected for the study. The survey contained questions on the offers of hotels related to various services and amenities for families with children, which were assigned to one of three groups (24 items): general child-friendly hotel services and amenities, in-room amenities and restaurant amenities. In the second phase of the study, parents of children aged 0–10 years were asked to assess the degree to which the amenities offered by hotels were important for them during the selection of a hotel. In total, 90 surveys were taken into consideration. The tool was designed to examine the needs of parents who have children of different ages, in regard to selected hotel services and amenities (24 items). As in the case of the surveys for hoteliers, the same three groups were created. The research demonstrates that children’s age is the key factor that should lead to the differentiation of the accommodation offer. However, hoteliers largely perceive children as a homogeneous group. In all studied age categories (6) and amenities groups (3), parents’ expectations were higher than the services and amenities offered. No significant differences regarding the category of the hotel or hotel chain membership have been found. The results of the study may provide valuable guidance to hoteliers who wish to attract families with children to urban tourism and adapt their offer to them, thus realising the principle of inclusiveness. They may be also a significant contribution to the literature on the subject, as most published work concerns holiday hotels rather than city hotels.

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Section: Literature Reviewmentioning

confidence: 99%