Chatbot learning partners: Connecting learning experiences, interest and competence

Fryer, Luke K.; Nakao, Kaori; Thompson, Andrew

doi:10.1016/j.chb.2018.12.023

Cited by 227 publications

(128 citation statements)

References 25 publications

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“…The research on the effectiveness of learner support services in an online learning environment confirms the role of various learner support services in promoting student performance and satisfaction. Many studies have analyzed the impact of support services on learning outcomes in terms of course content [17], [18], online forums [20], [21], chatbots [3], [25], [26], and learning strategies [9]- [11]. For example, Thistoll and Yates [23] suggested that helpful tutors and clear learning materials are essential factors for improving student engagement and course completion rates during the learning process in ODE.…”

Section: A Online Learner Supportmentioning

confidence: 99%

“…However, in large-scale online learning, the number of instructors and their available time for supporting learners is limited. Therefore, a variety of online learner support (OLS) services has been introduced to help students solve various problems from different aspects, such as a guidance section in online forums [21], instant messaging [35], chatbots [26], visual aids [19], and recommended learning strategies [9]. Through the learning guidance and course assistance provided by these support services, online learners may have a better learning experience and learning outcomes to achieve their learning goals.…”

Section: Introductionmentioning

confidence: 99%

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How Learner Support Services Affect Student Engagement in Online Learning Environments

Zheng

et al. 2019

IEEE Access

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Learning is challenging, especially in the self-paced online learning environment. Not all the students start online learning with the skills to manage their learning plans, balance work-study, and find learning resources. Therefore, as an online educational institution, providing learner support services are essential to improving learning outcomes and student satisfaction. The existing studies have analyzed the impact of learner support services on student satisfaction, learning outcomes, and course retention. However, the relationship between these services and student engagement in the long-term learning process has not been fully examined. To address this issue, this paper investigates students' usage of two online learner support (OLS) services and their impact on student engagement. We examined four student groups categorized by their usage of two OLS services and analyzed student engagement with an online course using learning log data and visual analytics techniques. The findings indicate that the use of services and how many times the services are used are highly relevant to the pattern and level of student engagement, which suggests that the use of OLS services can be added to the indicators that reflect student learning status.

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Section: A Online Learner Supportmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

How Learner Support Services Affect Student Engagement in Online Learning Environments

Zheng

et al. 2019

IEEE Access

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“…ChatBot, a version of virtual assistant, is a program that is able to imitate human conversation (Tatai et al., 2003). Several studies have investigated the possibility of using ChatBot in language teaching and learning (Fryer et al., 2019; Jia, 2004; Lu et al., 2006) and found it to be an effective means of stimulating students’ learning interest. Learning with a ChatBot is an accessible choice for learners, because it allows them to learn anywhere at any time.…”

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confidence: 99%

A ChatBot for Learning Chinese: Learning Achievement and Technology Acceptance

Chen

Widarso

Sutrisno

2020

Journal of Educational Computing Research

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ChatBot has potential as a language learning tool, especially for learning Chinese vocabulary. This study aimed to investigate the impact of using a newly developed ChatBot to learn Chinese vocabulary by comparing how it works in different learning environments and to explore the ChatBot with reference to the Technology Acceptance Model (TAM). This study was conducted with 58 students divided into two independent groups. The control group used ChatBot in a one-on-many classroom. The experimental group applied the ChatBot in one-on-one tutor sessions. A pretest and a posttest were used to measure the effect of the ChatBot, while TAM was explored through questionnaire and interview. Data analysis includes a paired-sample t test, analysis of covariance, and levels of effect. The results indicated that the ChatBot significantly improved the students’ learning achievement and that having a one-on-one environment may lead to better outcome than what could be achieved in a classroom. The TAM model was tested using partial least square. The result showed that perceived usefulness was the predictor of behavioral intention, whereas perceived ease of use was not. The students agreed that the ChatBot benefited their learning of Chinese vocabulary, with several adjustments need to be made for further progress.

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“…The academic efforts of researchers have also accelerated to explore the effects of artificial intelligence on education in general and higher education in particular, so the study (Khare, Stewart and Khare, 2018) emphasized the positive impact of artificial intelligence applications on student success, and the study (Tuomi, 2018) stressed the importance of artificial intelligence In providing rich educational environments and the possibilities of solving traditional problems of education using artificial intelligence applications, the study (Fryer, 2019) emphasized the role of robots in developing students 'interests in learning other languages. The study (Ma and Siau,2018) emphasized the importance of artificial intelligence in developing higher education and changing traditional methods of education.…”

Section: Introductionmentioning

confidence: 99%

The Future of Higher Education in the Light of Artificial Intelligence Transformations

Aldosari

2020

IJHE

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This study discussed the potential effects of artificial intelligence on higher education at Prince Sattam Bin Abdulaziz University. To achieve this goal, a qualitative research methodology was used by asking an open question on a sample of academics. The results of the analysis showed that there is a decrease in the level of awareness of the mechanisms of applying artificial intelligence, and that there is a need to further spread awareness in The Saudi environment on the possibilities of using artificial intelligence applications in education.

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Chatbot learning partners: Connecting learning experiences, interest and competence

Cited by 227 publications

References 25 publications

How Learner Support Services Affect Student Engagement in Online Learning Environments

How Learner Support Services Affect Student Engagement in Online Learning Environments

A ChatBot for Learning Chinese: Learning Achievement and Technology Acceptance

The Future of Higher Education in the Light of Artificial Intelligence Transformations

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