Characteristics of Spreadsheet-Based Shadow IT in Serbian Companies

Milutinović, Lena Đorđević; Raković, Lazar; Antić, Slobodan

doi:10.1007/978-3-031-18645-5_10

Cited by 2 publications

(2 citation statements)

References 15 publications

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“…(de Vargas Pinto et al, 2022). According to Rakovic et al (2020), SIT should not be viewed as deviant within an organization; employees' use of SIT is motivated by a desire to increase work efficacy; in other words, SIT is a need felt by employees (Đorđević Milutinović et al, 2023).Technology can create uncertainty in the workplace, particularly if it substantially deviates from employee habits (Venkatesh, Bala, & Sykes, 2010). Job happiness rises when individuals can identify their task and have greater autonomy in accomplishing it.…”

Section: Task Identity Autonomy and Shadow It Usagementioning

confidence: 99%

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Does Individual IT Experience Affect Shadow IT Usage? Empirical Evidence from Universities with Legal Entities in Indonesia

Nurfitriansyah,

Munir,

Disman

et al. 2023

Organizacija

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Background and purpose Employee dissatisfaction with extant technology is one of the causes of shadow IT use. The selection of alternative technologies is determined by individual IT knowledge. In this study, we intend to examine the relationship between individual IT experience and the use of shadow IT in Indonesian higher education through two job characteristics, namely task identity and autonomy. Methods This study collects and analyses data from 301 respondents at Indonesian universities with legal status using a quantitative methodology. The direct relationship in the research model was investigated using Smart-PLS data analysis. Results The results of the study indicate that individual IT experience strongly supports the use of shadow IT by tertiary institutions with legal entities employees in Indonesia, either through task identity or job autonomy. Conclusion In order for employees to feel satisfied, the organization must prioritize employee IT experience and the information technology requirements they require to complete their work. This can be accomplished by involving employees in the development of information technology.

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