Characteristics of and Problems With Primary Care Interactions Experienced by an Ethnically Diverse Group of Woman

Alexander, Ivy M.

doi:10.1111/j.1745-7599.2004.tb00453.x

Cited by 16 publications

(31 citation statements)

References 31 publications

(49 reference statements)

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“…Despite this, Australian consumers are accepting of a broad range of activities that could be undertaken by nurse practitioners in primary health‐care settings. In common with international evidence, women were more accepting of the nurse practitioner's role …”

Section: Discussionmentioning

confidence: 92%

What primary health‐care services are Australian consumers willing to accept from nurse practitioners? A National Survey

Parker

Forrest

McCracken

et al. 2012

Health Expectations

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Background Nurses are becoming increasingly important as providers of primary health care in Australia. In November 2010, Medicare provider rights and Pharmaceutical Benefits Scheme rights for nurse practitioners, working in private practice and in collaboration with a medical practitioner, were introduced in Australia. Although international evidence suggests that nurse practitioners would be appropriate and acceptable providers of care at the first point of contact, such as primary health care, there is little Australian evidence about what care consumers are willing to accept from nurse practitioners.Objectives To ascertain what care Australian health-care consumers would accept from nurse practitioners in this setting.Participants Australian adults over 18 years of age.Methods National Survey delivered online. Information about the survey was disseminated through a media campaign, stakeholder engagement and through the health-care consumer networks nationally.Results The total number of respondents that started the survey was n = 1883. Ninety-five percentage (n = 1784) of respondents completed the survey. The majority of respondents were women, aged 25-54 years, had completed tertiary education and had an annual household income of more than A$80 000. The majority of the respondents (n = 1562, 87%) said they would be prepared to see a nurse practitioner for some of their primary health-care needs.Conclusions The findings of this study suggest consumers are accepting of a range of activities undertaken by nurse practitioners in primary health care and this has relevance for primary healthcare workforce mix and organization, particularly for areas that are underserved by medical practitioners.

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Section: Discussionmentioning

confidence: 92%

What primary health‐care services are Australian consumers willing to accept from nurse practitioners? A National Survey

Parker

Forrest

McCracken

et al. 2012

Health Expectations

View full text Add to dashboard Cite

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“…Other research has found that physicians engage in verbally dominant and less patient‐centered communication with their African American patients as compared to white patients (Johnson, Roter, Powe, & Cooper, 2004). There are few studies that examine the perceptions of African American patients regarding NPs, and those that do exist have mixed results (Alexander, 2004; Benkert et al, 2004). Benkert and colleagues found that African American women expected and found most European American NPs in this study of race‐discordant primary care relationships to be kind, respectful, and trustworthy, while work by Alexander revealed that some NPs displayed behaviors that diminished trust, such as sharing a patient’s personal information with others.…”

Section: Introductionmentioning

confidence: 99%

Trust of nurse practitioners and physicians among African Americans with hypertension

Benkert

Peters

Tate

et al. 2008

Journal of the American Academy of Nurse Practitioners

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Low-income African American patients have experienced unequal and discriminatory treatment, which can result in a cultural mistrust of providers; yet, providers in this study were able to engender high trust and satisfaction among these respondents. Still, the sociocultural effects of race concordance require further exploration to better understand the impact on trust in the patient-provider relationship. Finally, the high levels of trust in the NMC may offer a promising solution to the health disparities of African Americans; yet, more research is needed.

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“…Some studies report an evidence that men are less satisfied with the received medical care than women [19], and some report that women are more dissatisfied from medical care than men [20]. A metaanalysis of patient satisfaction concludes that there is no average gender difference in satisfaction with medical care [21].…”

Section: Discussionmentioning

confidence: 99%

Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families

Soroush

Mousavi

Maftoon

et al. 2016

ijtmgh

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Introduction: During trips the imposed costs are aggravated due to time and financial limits, not being familiar with treatment centers that are covered by the insurances and charges for accommodation. Insurance, especially supplementary treatment services insurance can be an appropriate solution to decrease these costs. These kinds of insurances cover a range of services including outpatient services to hospitalization and even sometimes unlimited services. The purpose of this study was to evaluate the satisfaction of war survivors and their families under the cover of supplementary insurance from medical care during trips. Methods: This study was cross -sectional descriptive. The size of studied population was 77 people from war survivors and their families who were assessed by a provided questionnaire in 2015. The including criteria was war survivors and their families under the cover of Veterans and Martyrs Affair Foundation (VMAF) and supplementary insurance war survivors. The prepared questionnaire included two sections; the first section was included the personal indications and the second section included satisfaction evaluations. Results: The prevalence of using medical care during trips in war survivors and their families was 2.72% and using medical care with supplemental insurance in trips was 1.5%. The obtained results from the questionnaires revealed that the highest satisfaction on medical care services and its distance belongs to the veterans' families with the mean of 4.57and 4.27, respectively. In the subject of taking back the costs, martyrs' families were the least satisfied with the mean of 2.17. A significant relationship was found between sex and distance of the medical care services in trips (p=0.046). Men had more satisfaction compared to women. Finally it can be mentioned that there was not a significant relationship between client group and distance of medical care services during trips (p=0.067). Conclusion: According to the results, affording the costs and paying them back by the insurance company needs modifications.

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Characteristics of and Problems With Primary Care Interactions Experienced by an Ethnically Diverse Group of Woman

Abstract: The women strongly valued caring clinicians. Caring, according to these women, is demonstrated when clinicians treat women as equals and show respect for their individual knowledge and life experiences.

Cited by 16 publications

References 31 publications

What primary health‐care services are Australian consumers willing to accept from nurse practitioners? A National Survey

What primary health‐care services are Australian consumers willing to accept from nurse practitioners? A National Survey

Trust of nurse practitioners and physicians among African Americans with hypertension

Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families

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