Changes in consumer spending behavior during the COVID-19 pandemic across product categories

AbdulHussein, Ali; Cozzarin, Brian Paul; Dimitrov, Stanko

doi:10.1007/s10660-022-09618-9

Cited by 9 publications

(6 citation statements)

References 51 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Thus, good financial literacy can help students live according to their abilities. The results of this study also found exciting facts where gender is related to financial well-being, supported by prior studies which state that women are more prudent in financial behavior than men (Lind et al, 2020;Mundi, 2023), including spending behavior specifically (Abdul Hussein et al, 2022).…”

Section: Discussionsupporting

confidence: 86%

The Islamic Religiosity And Financial Well-Being: A Moderated Mediation Model Of Financial Behavior And Literacy

Mulyadi,

Oktrivina,

Hendryadi

et al. 2023

JRAK

View full text Add to dashboard Cite

Purpose: By testing a moderated mediation model, this study aims to examine the mediating role of financial behavior in the relationship between Islamic religiosity, financial behavior, and financial well-being. The study also examines if financial literacy moderates this effect. Methodology/approach: The PROCESS macros version 4.0 was used to assess the hypothesized model based on data from 247 college students. Findings: The findings show that Islamic religiosity influences students' effective financial behavior and well-being. As expected, this study also confirms that financial behavior mediates the effect of Islamic religiosity on financial well-being, and financial literacy mediates this relationship. The role of Islamic religiosity in predicting financial well-being is getting stronger when students have high levels of financial literacy, which has important implications for universities to integrate Islamic values in financial management curricula and courses. Practical implications: The study's implications are directed at financial educators, not only providing financial knowledge to students but also integrating religious values so that they can form positive financial behavior to improve their quality of life in the future. Originality/value: The present study is initial empirical evidence that specifically explores the relationship between Islamic religiosity and financial behavior and its relationship with financial well-being.

show abstract

Section: Discussionsupporting

confidence: 86%

The Islamic Religiosity And Financial Well-Being: A Moderated Mediation Model Of Financial Behavior And Literacy

Mulyadi,

Oktrivina,

Hendryadi

et al. 2023

JRAK

View full text Add to dashboard Cite

show abstract

“…However, during the recovery phase of the pandemic, compared with the acute phase, the importance of taste and mouthfeel, product specification, and freshness related to the product increased, and the importance of logistic service-related attributes, such as shipping speed, logistic packaging, and delivery speed, decreased. These results of the different attribute importance changes in the recovery phase compared with the acute phase extend previous research on consumer behavior regarding e-commerce in the background of COVID-19 [15,16,29].…”

Section: Discussionsupporting

confidence: 84%

“…There has been a significant increase in the frequency of purchasing goods online during the pandemic [28]. Sales of some online product categories, such as electronics and fresh food, have increased dramatically [29]. Customer behavior patterns have also changed, showing a relatively stable and constantly evolving new pattern during the pandemic [30].…”

Section: Literature Review 21 E-commerce During the Covid-19 Pandemicmentioning

confidence: 99%

Understanding Customer Opinion Change on Fresh Food E-Commerce Products and Services—Comparative Analysis before and during COVID-19 Pandemic

Li,

Shen,

Zhao

et al. 2024

Sustainability

View full text Add to dashboard Cite

During the coronavirus disease 2019 (COVID-19) pandemic, non-face-to-face e-commerce has become a significant consumer channel for customers to buy fresh food. However, little is known about customer opinion changes in fresh food e-commerce (FFEC) products and services during COVID-19. This study investigated the changes in expectations and preferences of FFEC customers on products and services before and during the pandemic from online reviews through a text mining approach. We divided the pandemic into two phases, acute and recovery, and found that eight attributes affect customers’ opinions. Some logistic service-related attributes gained customer attention during the acute phase, but product-related attributes gained more attention in the recovery phase. Customers showed a great level of forgiveness on many attributes during the acute phase, but customers’ dissatisfaction was expressed during the recovery phase. Finally, the results of the comparative importance–performance analysis provide improvement strategies for FFEC and help optimize their resource allocation of FFEC and enhance sustainable operation capacity in the case of a crisis.

show abstract

“…Data responden dalam penelitian ini dikumpulkan dari kota Bandung, Jakarta, Bogor, Depok, Tangerang, dan Bekasi. Pemilihan tempat penelitian tersebut karena dianggap memiliki konsumen perkotaan yang lebih cenderung meningkatkan pengeluaran online untuk makanan dibandingkan dengan konsumen di daerah pedesaan (AbdulHussein, Cozzarin, and Dimitrov, 2022). Desain dari penelitian yang digunakan adalah penelitian kuantitatif dengan pendekatan deskriptif.…”

Section: Metode Penelitianunclassified

Perilaku Pelanggan E-commerce Bahan Makanan Siap Masak dan Katering Sehat dalam Pemenuhan Kebutuhan Makanan Sehat pada Kondisi Pascapandemi Covid-19

Elfa,

Utami,

Saidah

2024

ma. mimb. agribisnis. jurnal. pemikir. masy. ilm. berwawasan. a

View full text Add to dashboard Cite

ABSTRAKPandemi Covid-19 dan kondisi normal baru mengakibatkan perubahan dalam cara pelanggan memilih untuk berbelanja secara fisik di toko atau secara daring. Selain itu, kondisi normal baru mendorong masyarakat untuk lebih memperhatikan gaya hidup sehat dan mengonsumsi makanan yang baik untuk menjaga sistem kekebalan tubuh. Sebagai tanggapan atas perubahan ini, bisnis ritel makanan terutama bisnis bahan makanan siap masak dan katering sehat perlu untuk berusaha mempertahankan pelanggan dengan menyediakan platform online untuk memesan makanan sehingga pelanggan merasa lebih nyaman. Penelitian ini bertujuan untuk menganalisis perilaku pelanggan yang menggunakan e-commerce bahan makanan siap masak dan katering sehat pada kondisi pascapandemi. Penelitian ini menggunakan desain penelitian kuantitatif dengan pendekatan deskriptif. Data dikumpulkan dari 300 pelanggan e-commerce bahan makanan siap masak dan katering sehat. Hasil penelitian menunjukkan bahwa alasan utama pelanggan melakukan pembelian bahan makanan siap masak dan katering sehat secara online karena kemudahan dalam mencari produk yang sesuai dengan kebutuhan dan keinginan, kemudian mayoritas pelanggan melakukan pembelian pertama pada saat kondisi normal baru, untuk durasi keberlangganan didominasi oleh rentang waktu lebih dari 9 bulan. Hasil penelitian lain menunjukkan bahwa frekuensi pembelian rata-rata sebanyak 2,18 kali per minggu dan nilai rata-rata transaksi mencapai Rp263.165,00.

show abstract

Changes in consumer spending behavior during the COVID-19 pandemic across product categories

Cited by 9 publications

References 51 publications

The Islamic Religiosity And Financial Well-Being: A Moderated Mediation Model Of Financial Behavior And Literacy

The Islamic Religiosity And Financial Well-Being: A Moderated Mediation Model Of Financial Behavior And Literacy

Understanding Customer Opinion Change on Fresh Food E-Commerce Products and Services—Comparative Analysis before and during COVID-19 Pandemic

Perilaku Pelanggan E-commerce Bahan Makanan Siap Masak dan Katering Sehat dalam Pemenuhan Kebutuhan Makanan Sehat pada Kondisi Pascapandemi Covid-19

Contact Info

Product

Resources

About