Causes of nursing staff burnout: Exploring the effects of emotional exhaustion, work–family conflict, and supervisor support

Abstract

Aim Nursing staff burnout threatens not only nurses' health but also the safety and health of their patients. Organizations should be aware of how work‐related conflict can affect this burnout. This study examined the effect of supervisor support and work–family conflict on resource loss and burnout. Methods A cross‐sectional method and quantitative approach were adopted. A total of 300 questionnaires were distributed to clinical nursing staff in two regional teaching hospitals, and 239 valid questionnaires were returned. Results Work–family conflict had a mediating effect on the relationship between supervisor support and emotional exhaustion. Emotional exhaustion fully mediated the relationships between depersonalization, work–family conflict, and reduced professional efficacy. Conclusion The mediating effect of emotional exhaustion in work–family conflict results from depersonalization and reduced professional efficacy, whereas work–family conflict mediated the effect of supervisor support on emotional exhaustion. The findings indicate that the medical industry should implement supervisor support strategies to reduce nursing staff work–family conflict and improve interventions for emotional exhaustion.

Cross-Sectional Association and Influencing Factors of Job Satisfaction and Burnout Among Nurses in Macao

“…This indicated that most nurses disagreed with being emotionally exhausted. Emotional exhaustion is one of the main causes of burnout in many countries (Yeh et al, 2021) and this study showed that nurse exhaustion was relatively uncommon in Macao. On the other hand, most nurses in Macao agreed on having difficulties in coping with problems.…”

Linking Supervisor and Co-workers Support to Organizational Commitment: Mediating Effect of Work-Family Conflict

“…Showing empathy and letting them feel that their family responsibilities will not be ignored, a supportive supervisor can help build confidence and reduce the stress that results from work-family conflict (Bhargava and Baral, 2009). According to the results, work-family supervisor support was found to be negatively linked to work-family conflict (French et al, 2018;Talukder, 2019;Tran et al, 2021;Yeh et al, 2021;Sirin and Yücel, 2021).…”

Helping others not always helps ourselves: the relationship between victim incivility and emergency workers' burnout through work-to-family conflict

“…, 2018) and cynicism (e.g. Yeh et al. , 2020) among healthcare workers working in non-emergency situations.…”

“…Chen et al, 2018) and cynicism (e.g. Yeh et al, 2020) among healthcare workers working in nonemergency situations. However, what is not yet clear is whether the impact of victim incivility might spill over into emergency workers' family domain.…”