Helping others not always helps ourselves: the relationship between victim incivility and emergency workers' burnout through work-to-family conflict

Sommovigo, Valentina; Bernuzzi, Chiara; Setti, Ilaria

doi:10.1108/ijwhm-09-2021-0183

Cited by 6 publications

(4 citation statements)

References 84 publications

(240 reference statements)

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“…The model goodness of fit was verified considering the following indices: the Root Mean Squared Error of Approximation (RMSEA, values below 0.08 and 0.05 indicate, respectively, appropriate and good model fits; [ 42 ]), the Standardized root mean square residual (SRMR; values equal to or below 0.08 indicate a good model fit; [ 42 ]), the Comparative Fit Index (CFI; values below 0.09 indicate a good model fit; [ 42 ]), and the Tucker-Lewis index (TLI; values above 0.09 indicate satisfactory model fit; [ 42 ]). Since the chi-square statistic (χ 2 ) depends on the sample size, we considered a ratio of the χ 2 statistic to the respective degrees of freedom (χ 2 /df) below—or equal to—3 as an indicator of superior fit between the expected model and the sample data [ 43 ]. Next, we explored the data for descriptive statistics and correlations using SPSS 25.…”

Section: Methodsmentioning

confidence: 99%

Moral Distress among Frontline Physicians and Nurses in the Early Phase of COVID-19 Pandemic in Italy

Maffoni

Fiabane

Setti

et al. 2022

IJERPH

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During the COVID-19 health emergency, healthcare professionals faced several ethical demanding job stressors, becoming at particular risk of moral distress. To date, only a few scales have been developed to evaluate moral distress among frontline professionals working in contact with COVID-19 patients. Moreover, although many healthcare professionals from various disciplines were converted to COVID-19 patient care, no study has yet analyzed whether the resulting change in duties might represent a risk factor for moral distress. Thus, this study aimed to investigate how and when the change in duties during the emergency would be related to healthcare professionals’ psycho-physical malaise. To this aim, a first Italian adaptation of the Stress of Conscience Questionnaire (SCQ) was provided. In total, 272 Italian healthcare professionals participated in this cross-sectional study. Healthcare professionals who had to perform tasks outside their usual clinical duties were more likely to experience moral distress and then psycho-physical malaise. This was particularly likely for those who were extremely concerned about becoming infected with the virus. The results also indicated that the Italian adaptation of the SCQ had a one-factor solution composed of six items. This study provides the first Italian adaptation of SCQ and practical suggestions on how supporting professionals’ well-being during emergencies.

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Section: Methodsmentioning

confidence: 99%

Moral Distress among Frontline Physicians and Nurses in the Early Phase of COVID-19 Pandemic in Italy

Maffoni

Fiabane

Setti

et al. 2022

IJERPH

Self Cite

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“…Nevertheless, given the "healthy worker effect" [124,125], it might be that our research participants were healthy enough to complete the survey, whereas those who experienced more technostress or were more distressed might have not had the energy to participate in this study due to their poor health conditions [125]. Future studies could consider including an incentive for respondents to encourage broader participation to reduce this bias [124]. This research suggests implications for practice.…”

Section: Limitations and Future Research Directionsmentioning

confidence: 97%

“…However, several studies used social networks to collect data during the COVID-19 pandemic due to the restrictions on social interactions that were mandated in several European countries [123]. Nevertheless, given the "healthy worker effect" [124,125], it might be that our research participants were healthy enough to complete the survey, whereas those who experienced more technostress or were more distressed might have not had the energy to participate in this study due to their poor health conditions [125]. Future studies could consider including an incentive for respondents to encourage broader participation to reduce this bias [124].…”

Section: Limitations and Future Research Directionsmentioning

confidence: 99%

How and When May Technostress Impact Workers’ Psycho-Physical Health and Work-Family Interface? A Study during the COVID-19 Pandemic in Italy

Sommovigo

Bernuzzi

Finstad

et al. 2023

IJERPH

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Although a growing body of research has analyzed the determinants and effects of technostress, it is still unclear how and when technostress would impact workers’ psycho-physical health and work-family interface during the pandemic. To fill this gap, this study tests the mediating mechanisms and the boundary conditions associated with the impact of technostress on workers’ psycho-physical well-being and work-family conflict. A total of 266 Italian workers completed online questionnaires measuring (traditional vs. remote) working modalities, technostress, fear of COVID-19, working excessively, psycho-physical distress, work-family conflict, loss of a loved one due to COVID-19, and resilience. Structural equation models were performed. Results indicated that technostress was positively related to psycho-physical distress and work-family conflict, as mediated by fear of COVID-19 and working excessively, respectively. The loss of a loved one exacerbated the effects of fear of COVID-19 on psycho-physical health, while resilience buffered the effects of working excessively on work-family conflict. Since numerous organizations intend to maintain remote working also after the COVID-19 emergency, it is crucial to study this phenomenon during its peaks of adoption, to prevent its potential negative outcomes. The implications of these findings for theory and practice are discussed.

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“…Teachers who experience emotional weariness and occupational stress face the risk of losing their passion and sense of purpose in teaching. Their professional quality may be indirectly impacted by the emotional exhaustion caused by burnout which could hinder their professional purpose (Bobbio & Manganelli, 2015;Sommovigo, Bernuzzi, & Setti, 2022;Taleghani & Sabokro, 2016).…”

Section: Recommendations and Implicationsmentioning

confidence: 99%

The influence of professional mission on the professional quality of college teachers: The intermediary role of job burnout and the regulating role of social support

Zhen,

Liu

2024

Nurture

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Purpose: This study seeks to explore the influence of a professional mission on university teachers specifically examining the mediating role of job burnout and the moderating impact of social support. Design/Methodology/Approach: Data from university teachers were collected for this study using a questionnaire survey method and the results were carefully analysed using the relevant statistical techniques. Findings: The study finds a positive relationship between a strong professional mission and high professional quality in university teachers. Job burnout and social support serve as intermediaries and regulators. Increased burnout weakens the mission's influence while reduced burnout correlates with enhanced professional quality. A strong social network enhances a professional mission's beneficial effects. Conclusion: This study explores the relationship between a professional mission and university professors highlighting the mediating effects of social support and job burnout. The findings offer valuable insights for improving educational quality and supporting teachers' personal growth. This research significantly contributes to understanding key factors in the career development of college teachers, providing enlightening perspectives for educators and policymakers. Limitations/Significance: This study ignores personal variables in favour of examining only the effects of professional missions on university teachers' professional development. Observations and interviews are two unique methodologies that are necessary for a thorough understanding relying solely on surveys may introduce subjectivity. Practical Significance: Findings guide institutions and policymakers to boost education quality by supporting teachers' professional development through training and social support and addressing burnout. Contributions to the Literature: The study fills gaps by confirming the beneficial influence of professional missions on the careers of teachers and guiding the improvement of education.

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Helping others not always helps ourselves: the relationship between victim incivility and emergency workers' burnout through work-to-family conflict

Cited by 6 publications

References 84 publications

Moral Distress among Frontline Physicians and Nurses in the Early Phase of COVID-19 Pandemic in Italy

Moral Distress among Frontline Physicians and Nurses in the Early Phase of COVID-19 Pandemic in Italy

How and When May Technostress Impact Workers’ Psycho-Physical Health and Work-Family Interface? A Study during the COVID-19 Pandemic in Italy

The influence of professional mission on the professional quality of college teachers: The intermediary role of job burnout and the regulating role of social support

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