Cash or Card? Unravelling the Role of Socio-Psychological Factors

Homo economicus? An investigation of factors influencing perceived comfort of choosing paper-based triple stimulus vouchers

“…This study classified the factors affecting the extent to which individuals were comfortable with choosing paper vouchers over digital vouchers (decision comfort (P)) as rational and behavioral economics factors. Rational factors include promotion depth for Habit (cash payment) -I often pay cash -I have already been paying cash for a long time -I pay cash out of habit Habit (digital payment) -I often pay electronically -I have already been paying electronically for a long time -I pay electronically out of habit Source(s): Xie and Keh (2016), Song et al (2017), Parker et al (2016), Perry (2000), Oliveira et al (2016), Oliveira et al (2016), Xie and Keh (2016), Song et al (2017), Van der Cruijsen and van der Horst (2019) and Van der Cruijsen and van der Horst (2019) Table 1. paper and digital vouchers and ease of use for paper vouchers.…”

COVID-19 Pandemic Increases the Divide between Cash and Cashless Payment Users in Europe

“…2 We allow for further differences between countries by adding interaction terms between country dummies and both the 2 e.g. different levels of adoption of cashless payment instruments or development of payment infrastructure (ECB, 2020a), nation-specific payment behaviour (ECB, 2020b), or the severity of the COVID-19 crisis and the policy responses to it (Roser et al, 2020).…”

COVID-19 pandemic increases the divide between cash and cashless payment users in Europe

“…The ways in which payments are made depends on a plethora of factors (see e.g. Arango-Arango et al, 2018 , Bagnall et al, 2016 , Koulayev et al, 2016 , Liñares-Zegarra and Willesson, 2021 , van der Cruijsen and van der Horst, 2019 ), and changes tend to be incremental (see e.g. ECB (2020) and Greene and Stavins (2020) for developments in Europe and the United States respectively).…”