Case Management in Mental Health

Kurtz, Linda Farris; Bagarozzi, Dennis A.; Pollane, Leonard

doi:10.1093/hsw/9.3.201

Cited by 20 publications

(8 citation statements)

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“…For example, surveys of case managers have identified attitudes about case management (Rubin & Johnson, 1982;Middleton, 1985), described issues related to implementing services (Middleton, 1985), and explored time allocation (Kurtz, Bagarozzi, & Polane, 1984;MacEachron, Pensky, & Hawes, 1986;Wright, Skelbar, & Heiman, 1987). Although a few studies have attempted to examine the effects of case management on recipients and have suggested that recipients benefit from the services they receive (Baker & Weiss, 1984;Rapp & Chamberlain, 1985;Zimmerman, 1987), these studies have been criticized on methodological grounds.…”

Section: Discussion 79mentioning

confidence: 99%

The Effects of Family-Centered Service Coordination

Romer¹,

Umbreit

1998

Journal of Early Intervention

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This study examined if a family's level of satisfaction improves when the service coordination they receive adheres to a family-centered model. The participants included three service coordinators and nine families participating in Part H of IDEA. For 1 year, families reported what services they had received and their level of satisfaction with the services. A multiple-baseline design across subjects was used and an individual assistance condition was added when, following training, none of the service coordinators adequately implemented the model. Results indicate a high degree of family satisfaction and a low degree of dissatisfaction when the model was adequately implemented. In contrast, when the model was not adequately implemented, families reported very little satisfaction and a high degree of dissatisfaction.

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Section: Discussion 79mentioning

confidence: 99%

The Effects of Family-Centered Service Coordination

Romer¹,

Umbreit

1998

Journal of Early Intervention

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“…Case management is a complex intervention that has been used in different health care settings such as psychiatry and geriatric care [2,3]. It has no single definition but it has been suggested that basic case management may include identification and outreach, comprehensive individual-based assessment, care planning, care coordination, service provision, monitoring, evaluation and meeting individual needs [4,5].…”

Section: Introductionmentioning

confidence: 99%

Case management for frail older people – a qualitative study of receivers’ and providers’ experiences of a complex intervention

Sandberg

Jakobsson

Midlöv

et al. 2014

BMC Health Serv Res

104

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BackgroundCase management interventions have been widely used in the care of frail older people. Such interventions often contain components that may act both independently of each other and interdependently, which makes them complex and challenging to evaluate. Qualitative research is needed for complex interventions to explore barriers and facilitators, and to understand the intervention’s components. The objective of this study was to explore frail older people's and case managers’ experiences of a complex case management intervention.MethodsThe study had a qualitative explorative design and interviews with participants (age 75-95 years), who had received the case management intervention and six case managers who had performed the intervention were conducted. The data were subjected to content analysis.ResultsThe analysis gave two content areas: providing/receiving case management as a model and working as, or interacting with, a case manager as a professional. The results constituted four categories: (1 and 2) case management as entering a new professional role and the case manager as a coaching guard, as seen from the provider’s perspective; and (3 and 4) case management as a possible additional resource and the case manager as a helping hand, as seen from the receiver’s perspective.ConclusionsThe new professional role could be experienced as both challenging and as a barrier. Continuous professional support is seemingly needed for implementation. Mutual confidence and the participants experiencing trust, continuity and security were important elements and an important prerequisite for the case manager to perform the intervention. It was obvious that some older persons had unfulfilled needs that the ordinary health system was unable to meet. The case manager was seemingly able to fulfil some of these needs and was experienced as a valuable complement to the existing health system.

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“…The first category of case management practices defines case management primarily in terms of both the functions (roles) of case managers and case manager accountability, efficiency, and effectiveness as the goals of case management practices (Freedman et al, 1988;Rubin, 1987;Schwartz et al, 1982). Role-focused approaches to case management center almost entirely on case manager integration and coordination of services for the client (e.g., Johnson & Rubin, 1983;Kurtz, Bagarozzi, & Pollane, 1984;Rubin, 1987;Schwartz et al, 1982) and emphasize the case manager's functions and responsibilities with respect to the "extent of the managers control over services and resources' (Schwartz et al, 1982(Schwartz et al, , p. 1006. Case management practices based upon this approach only superficially address the relationship between case manager functions and procedural goals (e.g., identifying client needs) and almost entirely ignore the implications and consequences (outcomes) of the ways in which case management influences client behaviors.…”

Section: Definitions and Characteristicsmentioning

confidence: 99%

An Enablement and Empowerment Perspective of Case Management

Dunst¹,

Trivette

1989

Topics in Early Childhood Special Education

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This article examines both the meaning of case management and several different approaches to case management practices. The information provided by this analysis is used for proposing an enabling model of case management as a framework for ensuring that early intervention practices optimally influence child, parent, and family functioning as part of development and implementation of Individualized Family Service Plans. The implications of the model for P.L. 99-457 (Part H) are discussed.

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Case Management in Mental Health

Cited by 20 publications

References 0 publications

The Effects of Family-Centered Service Coordination

The Effects of Family-Centered Service Coordination

Case management for frail older people – a qualitative study of receivers’ and providers’ experiences of a complex intervention

An Enablement and Empowerment Perspective of Case Management

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