Caregivers’ attitudes toward potential robot coworkers in elder care

Erebak, Serkan; Turgut, Tülay

doi:10.1007/s10111-018-0512-0

Cited by 56 publications

(44 citation statements)

References 53 publications

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“…In addition, care experience, gender, age, as well as aging concepts could significantly impact the HRC acceptance [45,46]. Furthermore, a comparison of perspectives could reveal exciting insights, for example, in care, by considering not only patients as future users but also caregivers as future coworkers [47]. This, of course, requires further studies that are focused on the specific task, context, and target audience, whereas this work studied the broader influence of context and design on perception and attribution.…”

Section: Limitationsmentioning

confidence: 99%

How context and design shape human-robot trust and attributions

Biermann

Brauner

Ziefle

2020

Paladyn, Journal of Behavioral Robotics

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In increasingly digitized working and living environments, human-robot collaboration is growing fast with human trust toward robotic collaboration as a key factor for the innovative teamwork to succeed. This article explores the impact of design factors of the robotic interface (anthropomorphic vs functional) and usage context (production vs care) on human–robot trust and attributions. The results of a scenario-based survey with N=228 participants showed a higher willingness to collaborate with production robots compared to care. Context and design influenced the trust attributed to the robots: robots with a technical appearance in production were trusted more than anthropomorphic robots or robots in the care context. The evaluation of attributions by means of a semantic differential showed that differences in robot design were less pronounced for the production context in comparison to the care context. In the latter, anthropomorphic robots were associated with positive attributes. The results contribute to a better understanding of the complex nature of trust in automation and can be used to identify and shape use case-specific risk perceptions as well as perceived opportunities to interacting with collaborative robots. Findings of this study are pertinent to research (e.g., experts in human–robot interaction) and industry, with special regard given to the technical development and design.

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Section: Limitationsmentioning

confidence: 99%

How context and design shape human-robot trust and attributions

Biermann

Brauner

Ziefle

2020

Paladyn, Journal of Behavioral Robotics

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“…Attitudes towards robots have been studied quite a lot [ 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 ]. Similarly, a lot of short experiments have been done on the effectiveness of different robots in the care context [ 26 , 27 , 28 , 29 ].…”

Section: Discussionmentioning

confidence: 99%

“…The introduction and adoption of a home healthcare robot can be studied from different points of view [ 15 ]. The theoretical starting points of the present study are based on discussions about attitudes towards robots [ 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 ]. Consistent with previous studies, this study assumes that workers’ attitudes play a key role in the success of robot deployment.…”

Section: Introductionmentioning

confidence: 99%

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Impacts of a Care Robotics Project on Finnish Home Care Workers’ Attitudes towards Robots

Rantanen

Leppälahti

Porokuokka

et al. 2020

IJERPH

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Technological advances in elderly care have been rapid, and the introduction of robots in care will be a topical issue in the near future. There has been little research into the possibility of influencing care workers’ attitudes towards robots by project activities, and how to make the change easier for work communities. This study focuses on a robotics project that took place in elderly and home care services in one municipality in Finland (total of 45 care workers). During the project, four robotics workshops and one extended pilot session were implemented. The study follows quasi-experimental settings, and it included two measurements (before and after project activities) and a control group, but no randomization. The data were collected by questionnaires and were analyzed statistically. The project under study brought about minor positive changes in home care workers’ attitudes towards the usefulness of care robots. In the final measurement, the difference between the test group and the control group was significant in the two dimensions of positive attitudes. The research supports the hypothesis that project activities can be used to influence home care workers’ attitudes towards robots. This can also facilitate the introduction of care robots in home care services. However, the construction of a technology-positive care culture is a long-term process, which requires training and development, technological development and strong strategic management at various levels.

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“…and Koceska 2016;Peronard 2013;Moyle et al 2016;Robinson et al 2016Robinson et al , 2013Bemelmans et al 2013Bemelmans et al , 2016Gerling et al 2016;Erebak and Turgut 2018;Beedholm et al 2015;Gustafsson et al 2015;Bäck et al 2013;Hebesberger et al …”

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confidence: 99%

Introducing service robotics in inpatient geriatric care—a qualitative systematic review from a human resources perspective

2020

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This article in the journal Gruppe. Interaktion. Organisation. (GIO) presents a qualitative systematic review of nursing home staff perspectives on the usage of robotic devices in geriatric nursing. Robotic devices have been introduced to the field of inpatient geriatric care only recently. Although the elderly are seen as the primary users of many robotic devices in geriatric care, staff members are the driving force in the implementation and application of these devices. Hence, the Human Resources department has an important role to play in the introduction of service robotics in inpatient geriatric care. In the context of the present study, 22 empirical studies could be identified which were analysed based on the HR framework of Beer et al. (1984). Results hint at differences in staff perception of social robots and robots that support physical activities. Based on the discussion of the findings, five practical recommendations for the introduction of service robotics in inpatient geriatric care are made. Keywords Service robotic • Geriatric care • Human resources management • Review Einführung von Servicerobotik in Einrichtungen der stationären Altenpflege-ein qualitativ-systematisches Review aus der Personalmanagement-Perspektive Zusammenfassung Dieser Artikel in der Zeitschrift Gruppe. Interation. Organisation. (GIO) stellt ein qualitativ-systematisches Review vor zur Perspektive des Pflegepersonals auf den Einsatz von Robotern in der Altenpflege. Roboter wurden erst kürzlich in den Bereich der stationären Altenpflege eingeführt. Obwohl die älteren Menschen als Hauptanwender vieler Roboter in der Altenpflege gelten, sind die Beschäftigten die treibende Kraft bei der Implementierung und Anwendung dieser Geräte. Damit kommt der Personalabteilung eine wichtige Rolle bei der Einführung der Servicerobotik in der stationären Altenpflege zu. Im Rahmen der vorliegenden Studie konnten 22 empirische Studien identifiziert werden, die auf der Grundlage des HR-Rahmens von Beer et al. (1984) analysiert wurden. Die Ergebnisse deuten auf Unterschiede in der Wahrnehmung der Beschäftigten zwischen sozialen Robotern und Robotern hin, die körperliche Aktivitäten unterstützen. Aus der Diskussion der Ergebnisse werden fünf praktische Empfehlungen für die Einführung der Servicerobotik in der stationären Altenpflege abgeleitet.

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Caregivers’ attitudes toward potential robot coworkers in elder care

Cited by 56 publications

References 53 publications

How context and design shape human-robot trust and attributions

How context and design shape human-robot trust and attributions

Impacts of a Care Robotics Project on Finnish Home Care Workers’ Attitudes towards Robots

Introducing service robotics in inpatient geriatric care—a qualitative systematic review from a human resources perspective

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