“…These BPSD occur in a dynamic process involving the patient, the family caregiver and their environment. They are known to be more stressful to caregivers than cognitive or functional decline, because are felt as the most difficult to manage (Donaldson et al, 1998;Hooker et al, 2002;Vugt et al, 2003;Matsumoto et al, 2007) and have a negative impact on the relationships between the caregiver, patient and family (Lyons et al, 2002). It has been reported that caregivers differ in their emotional responses to BPSD even when facing similar problems and the caregiver's perception of patient's problems is more important than problem behaviour 'per se' (Zarit, 1996;Vugt et al, 2005), furthermore, caregivers can interpret poorly and react inadequately to BPSD (Paton et al, 2004).…”