“…Five facilitator themes were identified, and their occurrence, frequency sum, and percent frequency are shown in Table 1. The theme most often mentioned was policies/programs; identified in 24/64 of total occurrences (41%) 13,14,17,20–23,26,28,29,32,34,36,38,41. Policies/programs refer to the implementation of any new type of company policy or any program initiated within the facility or by local or federal means intended to enable the ability to reduce abuse of residents with either dementia or Alzheimer’s 13,20,26,36.…”