Capturing the social value of buildings: The promise of Social Return on Investment (SROI)

Watson, Kelly; Evans, James; Karvonen, Andrew; Whitley, Tim

doi:10.1016/j.buildenv.2016.04.007

Cited by 46 publications

(46 citation statements)

References 53 publications

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“…Evaluate Occupants To evaluate occupants' comfort, satisfaction, well-being, or health [27][28][29][30][31]; investigate the factors that affect their satisfaction [32][33][34]; understand their opinions or experiences of a space [35][36][37][38]; assess their productivity [39,40]; understand occupant behavior [41][42][43][44][45]; assess occupant opinions of green building rating tools [46,47]; or evaluate the sociality of occupants [48].…”

Section: Figure 4 Number Of Projects and Number Of Buildings Per Typementioning

confidence: 99%

Post-occupancy evaluation: State-of-the-art analysis and state-of-the-practice review

Froese

Brager

2018

Building and Environment

236

230

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Post-occupancy evaluation (POE) is a process of evaluating the performance of a building after it has been occupied for at least several years. The authors conducted a comprehensive and critical review to provide a both qualitative and quantitative introduction of POE, including a brief introduction of the history, definition and benefits of POE, a statistical analysis of 146 POE projects since 2010, a comparison of 13 existing POE protocols, a summary of emerging research focuses, and potential future research areas. The 146 POE projects were analyzed in terms of building types, countries, purposes, methods used, and key findings. The review of 13 POE 2 protocols show the state-of-the-practice POE techniques. Apart from POE projects, the authors present emerging research topics related to the visualization of POE results, analyses of occupant survey database, and measurement of occupancy. Finally, the discussion summarizes the current condition of POE research and proposes five transitions that POE efforts should pursue: from

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Section: Figure 4 Number Of Projects and Number Of Buildings Per Typementioning

confidence: 99%

Post-occupancy evaluation: State-of-the-art analysis and state-of-the-practice review

Froese

Brager

2018

Building and Environment

236

230

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“…Recent academic work has sought to emphasize the lack of attention given to the internal dynamics of the building user community and discusses the role that sociality plays in mediating the interactions between buildings and users (Vischer, 2008;Watson et al, 2016aWatson et al, , 2016b. The intangible impact of design on building users cannot be understood without consideration of the social context that mediates user experience, yet existing post-occupancy methods measure predetermined criteria about building performance.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The need to capture post-occupancy feedback from building users in a more meaningful way shares considerable overlap with the concept of social value and the impact-evidencing activities of mission-led organizations and programmes (Watson et al, 2016a). Recognizing the subjective, malleable and variable nature of social value is key to the development of metrics suited to its capture and measurement (Mulgan, 2010).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Third, post-occupancy methods often emphasize building performance rather than user experience. A shift in evaluative focus is required to understand the impact of design for building users (Watson, Evans, Karvonen, & Whitley, 2016a). The subject of analysis should be the outcomes experienced by people rather than predetermined criteria, for example, the outputs of design like build quality or function, specific physical aspects like indoor air quality or acoustics, or fixed user outcomes like satisfaction and productivity, which are typically measured.…”

Section: Introductionmentioning

confidence: 99%

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Applying Social Return on Investment (SROI) to the built environment

Watson

Whitley

2016

Building Research & Information

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The effective measurement and dissemination of the impact of design on building users requires an evaluative shift away from measuring building performance towards measuring the outcomes experienced by people. This agenda shares considerable overlap with the emerging concept of 'social value' and it is proposed that social impact valuation methods could fill the postoccupancy quantification gap. A review of the social impact sector identifies Social Return on Investment (SROI) as the most developed method with a robust framework for implementation. SROI generates monetized results, anticipated to enhance transferability compared with typical post-occupancy evaluation summaries and facilitate the dissemination and usefulness of findings within the design and construction industry. An in-depth account is presented of a study that trials the six stage SROI method in three non-clinical healthcare buildings; interviews, focus groups, user surveys and financial valuation techniques are used. The SROI results are summarized and the discussion provides a critical reflection on the application of SROI to the built environment: the technical challenges faced, the modifications made as a result, and the lessons learnt from this process. The conclusion offers practical recommendations for future applications of SROI to the built environment.

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“…On the other hand, some works have focused on the analysis and application of the social return on investment (SROI) methodology, aimed at measuring the extra-financial value with respect to the invested resources [2,9,10]. For example, by applying a social housing redevelopment intervention in Rovereto, a recent study investigated the potential of this method to provide decision makers with an integrated multi-objective evaluation tool [11].…”

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confidence: 99%

Affordable Housing vs. Urban Land Rent in Widespread Settlement Areas

Berto

Cechet²,

Stival

et al. 2020

Sustainability

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Social housing constitutes a partial response to the demand for affordable housing. In Europe, there are different forms of social housing, which are distinguishable based on whether they employ a universal or residual approach. The latter is employed by Italian initiatives for social residential construction, the financial instrument of which is the Investment Fund for Housing, a closed-end fund managed by CDP (Cassa Depositi e Prestiti) Investment, which provides public–private partnerships. The main obstacle to the supply of low-cost houses is the high cost of building areas or, in other words, the high urban land rent. The value of building areas is particularly high in urban areas and in widespread settlement areas, for instance, in Northeastern Italy. The main objective of this paper is to identify the trade-off between urban land rent and housing affordability in a social housing intervention in Pordenone (Northeastern Italy). Four different scenarios are developed, the variables of which are: Cost of the area (urban rent), cost of construction works (quality of the buildings), and household income distribution. The results show that achieving the economic and social objectives of a social housing investment simultaneously is not possible in any of the scenarios evaluated. To allow the social groups most in need to access affordable housing would require a reduction of approximately 30% of the estimated cost of a building area.

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Capturing the social value of buildings: The promise of Social Return on Investment (SROI)

Cited by 46 publications

References 53 publications

Post-occupancy evaluation: State-of-the-art analysis and state-of-the-practice review

Post-occupancy evaluation: State-of-the-art analysis and state-of-the-practice review

Applying Social Return on Investment (SROI) to the built environment

Affordable Housing vs. Urban Land Rent in Widespread Settlement Areas

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