Can TQM Act as Stimulus to Elevate Firms’ Innovation Performance?: An Empirical Evidence From the Manufacturing Sector of Pakistan

Abstract

The current research empirically investigated whether total quality management (TQM) as a multidimensional construct (organic and mechanistic) has a better explanatory power toward innovation performance dimensions with the mediating effect of business innovation capability (BIC) and moderating effect of business innovation culture. After an in-depth examination of the literature, a holistic TQM–BIC–innovation performance framework is being developed based on theoretical knowledge as well as empirical justification. This would help scholars and practitioners to comprehend ways through which quality and innovation are integrated. To this end, structural equation modeling–partial least squares (SEM-PLS) is used for analyzing the data. It has been found that both soft and hard TQM trigger innovation performance and firm BIC mediates this relationship. Lastly, the role of business innovation culture in enhancing firm’s radical innovation performance was empirically established. Thus, developing BIC and business innovation culture in a TQM-based firm could trigger innovating performance.

Relationship of total quality management with corporate sustainability in the MSME sector: does innovation capability play a mediating role?

“…However, in the context of the R&D sector, the relationship between TQM and innovation was non-significant (Prajogo and Sohal, 2006). Mushtaq and Peng (2020) recently affirmed that the relationship between TQM and innovation performance could be better explained by considering the mediating role of innovation capability. According to a Mckinsey (2020) report, India needs to create 90 million non-farm employment by 2030.…”

Is Organisational Culture a Necessity in Explaining the Relationship between Market Orientation, Total Quality Management and Innovation Performance?

“…market orientation). Mushtaq and Peng (2020) concur on the significant relationship between total quality management and innovation performance within Pakistan manufacturing industry. The research, further discuss on innovation capability as a mediating influencer on the relationship, indicating possible mediating influencer (e.g.…”

“…Total quality management, one of the prevailing subject of interest within management academic fields reveal its significance in innovation performance relationship (Alshourah, 2021;Mushtaq & Peng, 2020;Zhou & Gu, 2019). A total quality management strategy is considered as a prospective tool that assist organisation to facilitate innovation performance, while increasing their competitive advantages in economy market.…”

Exploring the impact of total quality management initiatives on construction industry projects in Pakistan

“…Many research studies have been conducted in Pakistan to analyze the influence of TQM initiatives across different performance dimensions, including firm supply performance [6], export performance [7], innovation performance [8], corporate green performance [9], organizational performance [10], business performance [11] and also in public sector universities [12]. While TQM has been given limited consideration in local construction industry, the research focus was on specifics like structural failure, on construction firms having ISO certifications already and on using ICT for modeling [13][14][15].…”