Can patient satisfaction with decisions predict compliance with surgery?

Parhiscar, Afshin; Rosenfeld, Richard M.

doi:10.1016/s0194-5998(99)80139-9

Cited by 9 publications

(10 citation statements)

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“…Another factor that also may be important for determining whether a patient cancels prior to surgery is their satisfaction at the original consultation when surgery was decided upon (Parhiscar and Rosenfold, 2002). This study found that the strongest predictor for whether a patient decided to cancel their surgery was their score on an objective “satisfaction with decision” questionnaire.…”

Section: Discussionmentioning

confidence: 99%

Cancelled elective operations: an observational study from a district general hospital

Sanjay

Dodds

Miller

et al. 2007

Journal of Health Organization and Management

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Section: Discussionmentioning

confidence: 99%

Cancelled elective operations: an observational study from a district general hospital

Sanjay

Dodds

Miller

et al. 2007

Journal of Health Organization and Management

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“…This finding is of particular importance because immunization status (on time, late, or not at all) regarding the first scheduled immunization is an important predictor of whether the child is fully immunized at 2 years of age (Rainger et al, 1998). The significantly higher ratings of satisfaction with the decision and preparedness for the effects of the immunization, both of which have been shown to be associated with “sticking” to the decision (Parhiscar & Rosenfeld, 2002; Wroe & Thomas, 2003), would suggest that the effects may be long-term. However, a longer term study with a larger sample size is necessary to clarify this.…”

Section: Discussionmentioning

confidence: 99%

Evaluation of a decision-making aid for parents regarding childhood immunizations.

Wroe¹,

Turner²,

Owens³

2005

Health Psychology

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This intervention study evaluates a decision-making aid for parents considering childhood immunizations. Participants (women in 3rd trimester of pregnancy, n = 100) rated likelihood of immunizing their child, anxiety, and perceptions of risk of the diseases and immunizations. Individuals were allocated to intervention group (received a decision aid) or control group (received standard care). Ratings were then repeated, and further ratings were obtained when the infant was 10 weeks old. The intervention compared with the comparison condition was associated with significant increase in likelihood of immunizing the infant on time, decreased perceptions of risks of immunizations, increased perceptions of risk of the diseases, reduced anxiety, and increased satisfaction. This intervention may form a useful basis for decision aids in health care settings.

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“…Our interview data suggest that efforts to improve information provision and the processes of decision‐making from women's perspectives may improve women's perceptions of the decision made and reduce the likelihood of subsequent regret. It has been shown in other clinical settings that people with high satisfaction with decision scores are more likely to ‘follow through’ on agreed decisions and attend for scheduled surgery 39 …”

Section: Discussionmentioning

confidence: 99%

Women's perceptions of decision‐making about hysterectomy

Skea

Harry

Bhattacharya

et al. 2004

BJOG

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Objective To explore women's views of decision-making relating to hysterectomy.Design Structured questionnaire and in-depth interview surveys.Setting A teaching hospital and a district general hospital in northeast Scotland.Sample Women scheduled for hysterectomy for benign menstrual problems.Methods Pre-operative questionnaires were sent to a consecutive sample of women booked for hysterectomy.A purposive sample was interviewed post-operatively. Main outcome measures Women's experiences of, and satisfaction with, information provision, communication and decision-making processes; the relationship between views of decision-making processes and decisions made. Results One hundred and four women (66%) returned questionnaires. Most responded positively to structured questions about the process by which the decision to have a hysterectomy was reached. Almost all (97%) reported satisfaction with the decision made. Twenty women were interviewed post-operatively. A number, including some who had responded positively on the questionnaire, described aspects of the decisionmaking process that were suboptimal. Women's perceptions of the decision-making process, including the way their doctors communicated with them, did impinge on their views of the course of action selected. Some women had residual doubts about the appropriateness of hysterectomy. Conclusions In a significant minority of women, there are important shortcomings in current patterns of information provision and communication relating to decision-making. These are unlikely to be picked up by conventional structured patient feedback surveys. Further efforts are required to ensure that women are adequately informed and involved in decisions about gynaecological treatments.

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Can patient satisfaction with decisions predict compliance with surgery?

Cited by 9 publications

References 0 publications

Cancelled elective operations: an observational study from a district general hospital

Cancelled elective operations: an observational study from a district general hospital

Evaluation of a decision-making aid for parents regarding childhood immunizations.

Women's perceptions of decision‐making about hysterectomy

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