Calling for user-centric VR design research in hospitality and tourism

Han, Dai‐In Danny; Dieck, M. Claudia tom

doi:10.1386/hosp.9.2.237_7

Cited by 21 publications

(11 citation statements)

References 17 publications

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“…The finding of the study shows that virtual tourism is suitable for future visitors. However, In his study, Han & Dieck [23] suggested identifying the tourists' needs and demands about virtual reality. According to that design, the methodology focused on is the design process at the first step.…”

Section: Digital Tourismmentioning

confidence: 99%

Post-COVID 19 Tourism: Will Digital Tourism Replace Mass Tourism?

et al. 2021

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Recently, nations are struggling to mitigate the impact of the unprecedented COVID-19 outbreak on their economy. Many countries have imposed traveling restrictions to reduce people’s movement in order to avoid infection transmission. Traveling restrictions have jeopardized the tourism industry around the globe. If the situation persists, it will become challenging for the nations to open tourism. For this reason, the digitalization of tourism is a viable solution for this situation. However, it is essential to map whether digital technologies can provide alternative solutions to the situation and whether digital tourism can replace conventional tourism? With that backdrop, this study has two objectives: (a) to find the future of digital tourism development beyond the COVID-19 pandemic situation, and (b) to find collaborative research work among nations to develop digital tourism after the current pandemic crisis. To achieve these objectives, we conducted a systematic literature review of past research on the development of digital tourism from 2016–2020. The study applies the PRISMA-2015 statement to select and synthesize 60 articles from Scopus and ‘Web of Science’ databases. Content analysis was performed to analyze the underlying clusters of research on digital tourism and, later, bibliometric analysis was conducted to examine collaborative research between different countries. The findings highlighted three major research clusters namely; virtual reality tourism, virtual tourism, and augmented reality. In addition, the research finding shows that virtual tourism is a practical and valuable option for mass tourism during the COVID-19 outbreak and can replace mass tourism after the pandemic. Although virtual tourism does not feel like a visit to a natural destination, it is still getting attention from tourists. Virtual spaces must develop more features and value additions to achieve tourist satisfaction in the future.

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Section: Digital Tourismmentioning

confidence: 99%

Post-COVID 19 Tourism: Will Digital Tourism Replace Mass Tourism?

et al. 2021

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“…TV, games, social media) and immersive technology (e.g. virtual reality) (Han & tom Dieck, 2019) as a form of escape into an alternative virtual world therefore indicating that AR could also provide an indirect escape experience.…”

Section: Augmented Reality and Consumer Behaviormentioning

confidence: 99%

The impact of user perceptions of AR on purchase intention of location-based AR navigation systems

Jung

Bae

Moorhouse

et al. 2021

Journal of Retailing and Consumer Services

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“…In the present study, we compare the experience of a roller coaster ride with and without a VR add-on. The use of VR has been proposed as a highly promising tool in the design and optimization of experiences (Han, 2019). In the context of theme parks, VR has recently been used to enhance or redefine roller-coaster rides (Jung et al, 2018).…”

Section: The Present Studymentioning

confidence: 99%

An Emotional Roller Coaster: Electrophysiological Evidence of Emotional Engagement during a Roller-Coaster Ride with Virtual Reality Add-On

Bastiaansen

Oosterholt²,

Mitas³

et al. 2020

Journal of Hospitality & Tourism Research

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Emotions are crucial ingredients of meaningful and memorable tourism experiences. Research methods borrowed from experimental psychology are prime candidates for quantifying emotions while experiences are unfolding. The present article empirically evaluates the methodological feasibility and usefulness of ambulatory recordings of skin conductance responses (SCRs) during a tourism experience. We recorded SCRs in participants while they experienced a roller-coaster ride with or without a virtual reality (VR) headset. Ride elements were identified that related to physical aspects (such as accelerations and braking), to events in the VR environment, and to the physical theming of the roller coaster. VR rides were evaluated more positively than normal rides. SCR time series were meaningfully related to the different ride elements. SCR signals did not significantly predict overall evaluations of the ride. We conclude that psychophysiological measurements are a new avenue for understanding how hospitality, tourism and leisure experiences dynamically develop over time.

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Calling for user-centric VR design research in hospitality and tourism

Cited by 21 publications

References 17 publications

Post-COVID 19 Tourism: Will Digital Tourism Replace Mass Tourism?

Post-COVID 19 Tourism: Will Digital Tourism Replace Mass Tourism?

The impact of user perceptions of AR on purchase intention of location-based AR navigation systems

An Emotional Roller Coaster: Electrophysiological Evidence of Emotional Engagement during a Roller-Coaster Ride with Virtual Reality Add-On

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