“But Everyone Else is Doing It:” A Social Norms Perspective on Classroom Incivility

Segrist, Dan J.; Bartels, Lynn K.; Nordstrom, Cynthia R.

doi:10.1080/87567555.2018.1482858

Cited by 14 publications

(18 citation statements)

References 17 publications

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“…The literature also cites other possible factors; for example, social norms and high levels of consumerism and narcissism traits in students may be strong predictors of a tendency toward committing uncivil behavior. 21,22 Limitations of this study include self-reporting bias and non-response bias. The data collection method used relied upon participants having access to a computer, their institution email server, social media, and Internet availability during the research timeframe.…”

Section: Discussionmentioning

confidence: 95%

“…The overwhelming majority of female participants (97%) in our study prevented us from making any gender comparisons. The literature also cites other possible factors; for example, social norms and high levels of consumerism and narcissism traits in students may be strong predictors of a tendency toward committing uncivil behavior 21,22 …”

Section: Discussionmentioning

confidence: 99%

“…6,13,14,[16][17][18][19][20] Predictors and other contributory factors of student incivility indicate the influences of stress, social norms, and consumerism and narcissism traits significantly impact a student's tendency to engage in uncivil classroom behaviors. [21][22][23] Furthermore, a lack of support from institutional administration was also cited as a primary contributor to faculty dissatisfaction regarding incidents of student incivility. 24 Educators targeted by student incivility reported experiencing varying degrees of physical or emotional distress, such as insomnia, self-blame, anxiety, and episodes of post-traumatic stress.…”

Section: Introductionmentioning

confidence: 99%

“…A small number of studies found age and gender have a positive association with these differences in faculty‐student perceptions 6,13,14,16‐20 . Predictors and other contributory factors of student incivility indicate the influences of stress, social norms, and consumerism and narcissism traits significantly impact a student's tendency to engage in uncivil classroom behaviors 21‐23 . Furthermore, a lack of support from institutional administration was also cited as a primary contributor to faculty dissatisfaction regarding incidents of student incivility 24 .…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Faculty perceptions of student incivility in dental hygiene education

McCarthy

Giblin‐Scanlon

Perry

et al. 2020

Journal of Dental Education

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Purpose/objective: Conflict and discourtesy between college students and faculty have become increasingly common in higher education. Fallout from uncivil student encounters can have numerous effects on educators' overall health and has been shown to negatively impact learning environments. This research assessed the severity and frequency of student incivility in dental hygiene education and explored the relationship uncivil behavior has on faculty feelings of confidence, career satisfaction, and longevity. Methods: Cross-sectional survey research was conducted among dental hygiene educators (n = 601) in the United States and Canada using purposive and snowball sampling. The survey (47-item) was developed based on the literature and validated prior to administration. Spearman's correlation coefficient was used to assess the relationship between variables and mean item category scores and thematic analysis was used to identify themes for open-ended questions. Results: Survey completion rate was 78% (n = 469). Behaviors ranked mildly uncivil, such as eating/drinking in class, occurred more frequently, and incivility had less impact on faculty confidence with increased age (r =-.19; P ≤ 0.01). The level of severity of behaviors did not impact educators; however, how often certain behaviors occurred had some effect. Contemptuous behaviors, such as using a disrespectful/sarcastic tone (r = .34, .32, .31; P ≤ 0.01), had the most impact. Conclusion: This study determined student incivility exists within dental hygiene education. Day-today , minor uncivil behaviors seemingly take a greater emotional toll than occasional, highly uncivil encounter. Understanding how faculty perceive these behaviors may influence development of management strategies, fostering a sense of career satisfaction for educators.

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Section: Discussionmentioning

confidence: 95%

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Faculty perceptions of student incivility in dental hygiene education

McCarthy

Giblin‐Scanlon

Perry

et al. 2020

Journal of Dental Education

View full text Add to dashboard Cite

show abstract

“…The decline in civilityis seen as a salient issue that has been noticed in many college facultiesacross countries. This lack of civility has also made many academics deeply anxious about the uncivil behavior occurring in their classrooms (Segrist et al, 2018). Discussions about classroom incivility in higher education most often focus on the need to curb and decrease incivility because it can interfere with classroom learning and harm the learning environment (Feldmann, 2001).…”

mentioning

confidence: 99%

Thoughts on Incivility: A Preliminary Study to Identify Uncivil Behavior in Indonesian Higher Education

Cahyadi

Hendryadi

Suryani³

2020

J Ethn Cult Stud

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This preliminary study aims to identify an item list of uncivil behaviors in the Indonesian educational environment. The study comprises three phases: first, a panel of experts assessed each item to ensure their content validity for items pool. The second phase used a cross-sectional design and convenience sampling to recruit 524 students and faculty members in seven provinces in Indonesia using an online survey. The third phase involved ten students from the second phase and several faculty representatives were randomly selected to complete the open-ended questionnaire. Principal component analysis (PCA) identified four factors, including disregard for instructors/annoyances, disrespect for others (verbal and non-verbal), misconduct and integrity violation, and use of cell phones. Furthermore, the results indicate that "getting up during a class,leaving and returning,” “arriving late and/or leaving early," “not paying attention in the class,” “texting,” “packing books before the class is dismissed,” “cheating during an exam,” and “sleeping during the class” were the top seven highest recurring behaviors. This study provides tentative support for a preliminary scale in identifying uncivil behavior among college populations in Indonesia.

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Incivility and interpersonal harm in organizational context: A qualitative exploration of values in STEM training programs

Rieger

Marder

Blackburn

et al. 2023

Journal Community Psychology

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This study investigates science, technology, engineering, and math (STEM) PhD students' perceptions of organizational values and incivility. Interviews with 26 STEM PhD students elicited examples of and perceptions surrounding incivility and related harms. Productivity, prestige, expertise, objectivity, self‐sufficiency, and collaboration values were identified. Each included aspects deemed useful (e.g., productivity fueling discovery; expertise facilitating learning) as well as potentially contributing to harm when weaponized (e.g., productivity appeared in incivility stories when one “looked down” on those who did not work long days; expertise appeared when people gossiped about intelligence). Some aspects of collaboration (e.g., long‐lasting working relationships fueling scientific discovery) may be protective. Organizational values such as productivity appeared to supersede considerations such as well‐being. Current framing of these values may bolster refusal to engage in or support social justice and mental health efforts, which some participants identified as needed. Implications across settings are discussed.

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“But Everyone Else is Doing It:” A Social Norms Perspective on Classroom Incivility

Cited by 14 publications

References 17 publications

Faculty perceptions of student incivility in dental hygiene education

Faculty perceptions of student incivility in dental hygiene education

Thoughts on Incivility: A Preliminary Study to Identify Uncivil Behavior in Indonesian Higher Education

Incivility and interpersonal harm in organizational context: A qualitative exploration of values in STEM training programs

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