Abstract:PurposeThe primary concern of quality improvement in processes is not the input–output conversion but the information that enables and controls process. This paper presents process fragments for dimensions of information quality (IQ).Design/methodology/approachResearch is based on the design science paradigm to create four fragments of reusable processes, that contemplate the following dimensions of IQ: accessibility, completeness, accuracy and consistency.FindingsThere is a theoretical discussion of the conce… Show more
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