Business process modelling and analysis using discrete-event simulation

Efficient Key Performance Indicator Calculation

“…The application of structured performance measurements facilitates an automated business process optimization (25,8). A system of key performance indicators which are interconnected with the process model could become the key of success in business process re-engineering.…”

“…The general approach consists of changing parameters in the model, execute the simulation and analyse the achieved result (20,8). By the repetition of such procedures of manipulation, simulation and value analysis (MSA-Investigation), multiple scenarios could be tested and compared.…”

“…The application of simulation is sensible to reduce risks within the business process reengineering (8,1363). The adaption of simulation techniques needs to express the impact, process changes might have on systems (organizations) behaviour.…”

Improving the Kill Chain for Prosecution of Time Sensitive Targets

“…While mathematical models have been used to model dynamic systems, these approaches have generally been applicable to problems where an analytical solution exists (Law & Kelton, 1991). More complex systems require alternative approaches such as process modelling (Hlupic & Robinson, 1998), which is the focus of this chapter. The underlying technology behind process modelling is discrete-event simulation.…”

Business Process Simulation for Operational Decision Support

“…Business process simulation is regarded as an invaluable tool for process modelling due to its ability to perform quantitative modelling (e.g., cost-benefit analysis and feasibility of alternative designs) as well as stochastic modelling (e.g., external factors and sensitivity analysis) [4]. Simulation has been used for the analysis and design of systems in different application areas [13], a "decision support tool" for business process reengineering [6] and for improving orchestration of supply chain business processes [12].…”