Business Owners’ Feedback toward Adoption of Open Data: A Case Study in Kuwait

Alawadhi, Nayef; Alshaikhli, Imad Fakhri Taha; Alkandari, Abdulrahman; Chab, Siba Kalaie

doi:10.1155/2021/6692410

Cited by 8 publications

(3 citation statements)

References 21 publications

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“…In KIBS [Santos, Spring, 2015], there is a need to improve the knowledge of SMEs in other areas, such as e-business [Archer et al, 2008] or Open Data [Alawadhi et al, 2021]. CE affects sales in a significant way (83% compared to advertising (15%)) [Li et al, 2011].…”

Section: Implementation Of Ce Across Industriesmentioning

confidence: 99%

Customer Education in Omnichannel Marketing – A Systematic Literature Review

Gotwald

2023

Optimum

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Purpose – The text aims to present the results of the analysis on the state of knowledge on Customer Education (CE) and propose future research directions in market‑ ing area. The filtering criteria was the chance to apply the gathered information in the marketing area. Research method – The method of the systematic literature review was applied. Regarding customer education keywords, I examined two databases (SCOPUS and Web of Science). Then the results were analysed with the assistance of VOSviewer and using content analysis (qualitative research). A total number of 79 articles was analysed. Results – Customer Education (CE) is rarely examined, especially in marketing. The concept evolves from instructions to co-creation. Bibliographic analysis shows the relation of CE with CX, customer satisfaction and loyalty to the organisation when it aims for internal and external customers. Originality /value/implications/recommendations – Due to the novelty of the problem and its development in business, it is worth stimulating debate on CE in science. The paper aims to fill a gap in literature reviews on the issue and might be a voice in pointing out future research directions. Future research can gravitate toward new channels of CE, learning communities, and the relationship between CE and: customer behaviour, CX, application of AI and data mining, and usage of learning management systems (LMS).

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Section: Implementation Of Ce Across Industriesmentioning

confidence: 99%

Customer Education in Omnichannel Marketing – A Systematic Literature Review

Gotwald

2023

Optimum

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“…In this stage, nine more articles were excluded as not fitting one or more of the inclusion criteria, and one paper (Syaifuddin et al, 2022) was excluded as the original UMEGA was distorted to a large extent by making the mediator attitude an independent variable, resulting in a total of 10 eligible papers, aligned with the objectives of the study. Finally, as structural model analysis or path co-efficient was not reported, one more paper (Alawadhi et al, 2021) was excluded, thus yielding nine papers (Table 1) being reviewed finally and analyzed in this systematic literature review.…”

Section: Article Eligibilitymentioning

confidence: 99%

The Unified Model of Electronic Government Adoption (UMEGA): A Systematic Literature Review with Meta-Analysis

Saleh¹,

Nor²,

Islam³

et al. 2023

JST

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The unified Model of Electronic Government Adoption (UMEGA) was developed to bring novel insight into the context of citizen adoption of e-government services. As UMEGA is a recently evolved model, it demonstrates unequivocally the necessity for evaluating this model tailored to adopting e-government from the citizens’ perspective. The current study aims to perform a systematic literature review on the empirical validation of the UMEGA accomplished in several countries since its inception in 2017 by following Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. PRISMA is performed to synthesize the findings and analyze the performance of the constructs of the UMEGA. The systematic literature review encompassed the general characteristics, overall descriptive statistics, and synthesis of the constructs, analytical tools, and findings of the selected empirical articles. In the present study, the meta-analysis offered a strong confidence and prediction interval and significant combined effect size, suggesting that the constructs of the UMEGA, namely, performance expectancy, social influence, perceived risk, and facilitating conditions, significantly influenced attitude and behavioral intention to use e-government services. The association between attitude and behavioral intention is also found to be significant. The heterogeneity of the true effect of behavioral intention among empirical studies was partially explained by subgrouping in terms of sampling techniques, and E-government Development Index (EGDI) moderated the association between attitude and behavioral intention. The current study’s findings can serve as a solid foundation for knowledge expansion, easing the way for theoretical development and helping the government understand what aspects need to be considered while establishing initiatives to enhance the utilization of e-government services.

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“…Their research presents the ENGAGE open data infrastructure, the aim of which is to serve as a pipeline for publishing OGD in accordance with novel Web 2.0 oriented functionalities. Alawadhi et al (2021) found that the existence of adequate strategies for publishing OGD would contribute to valuable deliverables. Consequently, this boosts income and productivity, affecting positively the economic cycle in the countries and encouraging the government sector to support the concept of open data and enact the necessary laws for that.…”

Section: Quality Of Open Government Datamentioning

confidence: 99%

Using open government data for economic development

Petrović¹,

Milić²,

Prlinčević³

2022

EurJ Appl Econ

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Publishing of open government data brings enormous benefits both to providers and consumers. On the one hand, governments increase their transparency and enable development of smarter and richer solutions, while on the other hand it enables various stakeholders to extract new information and create value from them. In this paper we investigate applicability of open government data for economic development and creation of value from published data. Different aspects of open government data consumption are explored, such as effectiveness, transparency and quality-and how they interrelate. They are of great importance for valorisation of open government data, and we will show that leveraging economic value of OGD must be accompanied by governments' ability to make high quality OGD available.

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Business Owners’ Feedback toward Adoption of Open Data: A Case Study in Kuwait

Cited by 8 publications

References 21 publications

Customer Education in Omnichannel Marketing – A Systematic Literature Review

Customer Education in Omnichannel Marketing – A Systematic Literature Review

The Unified Model of Electronic Government Adoption (UMEGA): A Systematic Literature Review with Meta-Analysis

Using open government data for economic development

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