“…Interorganizational information systems (IOIS) improve communication by reducing coordination costs, lowering communication costs, increasing the productivity of business operations, and responding more quickly to environmental changes and market trends. Crossing company boundaries causes many challenges, and corporate culture difficulties must be solved (Skyrius & Skyrius, 2021). Implementation of business intelligence as a decision support system supported by an interorganizational information system (IOIS) based on electronic and internet integration to achieve a competitive advantage, internal system planning, internet-based new technology, diverse business strategies, and approval and collaboration processes with partners, make the challenges of system implementation in the outsourcing industry increasingly complex (Finnegan et al, 2003).…”