Abstract:This study aims to determine the problem of implementing business intelligence in the outsourcing industry with complex IOIS integration. The data sources come from the Tcompany business processes (internal) and the business processes from partner companies (external) to obtain relevant information for the business Intelligence system. Soft System Methodology is used for system analysis and modeling to integrate technology (complex) and human (soft) systems. Using the view of soft systems thinking and rooted i… Show more
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