Business Diplomacy in Emerging Markets: Intersection of Roles Between States and Multinationals

Sidibé, Doudou; Saner, Raymond

doi:10.1108/s1877-636120170000018003

Cited by 1 publication

(2 citation statements)

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“…Similarly, Saner and Yiu (2005, 2014), Saner et al (2000), and Yiu and Saner (2017) have argued that due to decreased government support and increased pressure from government and civil society, businesses are expected to build organizational capacity to represent themselves effectively to governments and IGOs that were not among their traditional stakeholders. These developments require businesses to develop diplomatic tools to negotiate, conquer new markets, and implement their strategies (Sidibé and Saner, 2017).…”

Section: Business Diplomacy and Related Literaturementioning

confidence: 99%

“…These environmental changes require firms to act independently and ever more like state institutions to resolve issues and establish relationships with multiple stakeholders (Sidibé and Saner, 2017). More significantly, they require business people and managers to assume the roles and tasks of diplomats and to act as ambassadors for their organizations to promote and defend their interests (Watkins, 2007; Westermann-Behaylo et al, 2015).…”

Section: Introductionmentioning

confidence: 99%

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Business diplomacy in practice: A strategic response to global business challenges

Alammar

Pauleen

2022

Journal of General Management

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This paper investigates business diplomacy from the perspective of senior managers and diplomats. In one of the earliest empirical studies, twenty-one official diplomats, CEOs, and business people were interviewed about their perspectives on business diplomacy and its core elements. Data were analyzed using grounded theory. The findings indicate that business diplomacy is a set of multiple integrated qualities concerned with professionally and systematically managing and influencing multiple stakeholders to advance business interests. The findings have led to developing an integrative theory and framework that expands our understanding of business diplomacy. The framework demonstrates the practicability and applicability of business diplomacy in management and business. The study’s implications suggest that businesses incorporate business diplomacy as a strategic tool at the managerial and organizational levels.

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