The relevance of the research topic is due to the need for rapid and adequate management actions in the car service industry, the ongoing structural changes in the issues of both demand and supply of car services, which is especially important against the background of prolonged coronavirus infection. The study showed that the existing structural shifts negatively affect related sectors of the national economy (in particular, oil refining, chemical, mechanical engineering) and are characteristic not only for the national economy, but also for the economies of European countries, the USA and China. The authors formulated factors affecting the functioning of the car service industry during a global pandemic, in particular, precarious work of clients serviced by autoservice enterprises; social and information uncertainty generates negative trends in the sustainable development of the industry; availability and bureaucratization of the declared state support; scope and timeliness of government support. Special attention is paid to the fore-cast of the dynamic characteristics of the car service industry market. The practical significance of this research is to develop recommendations for overcoming permanent instability of the subject of auto service activities through a certain sequence of management actions based on the transfer of management processes in the plane of subject matter, identification of external challenges, selection and implementation of self-organizing processes, analysis of internal and external company relations, development of prompt dilution mechanism and survival strategies.