Burnout and work engagement among psychiatric nurses – are work characteristics important?

Abstract

Aim:The aim of the study is evaluation of burnout and work engagement among psychiatric nurses, and determination of the relationship between these variables and the perceived demands of emotional display rules, emotional labour strategies, and of demands of interpersonal interactions. Method:Sixty psychiatric nurses completed the Polish version of the Maslach-Burnout Inventory MBI, the Polish version of the UWES, the Emotional Labour Scale, Emotion Work Requirements Scale and the Frequency, Duration and Routineness of Interactions Scale.Results: It was found that a greater burnout is associated with higher requirements of hiding negative emotions, surface acting, and routineness of interactions, whereas a lower burnout is connected with expression of naturally felt emotions and a high frequency of interpersonal interactions. Lower engagement in work is related with undertaking surface actions, while a greater dedication is associated with the duration of interaction.Discussion: Work requirements are of great importance for burnout, but less important for work engagement. The perceived demands for the display of positive emotions are related with both higher emotional exhaustion, and a lower feeling of the lack of accomplishments at work, which suggests that this aspect of work may be of a negative as well as positive importance.

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“…On this way, teacher burnout is a serious problem in schools, with links to impoverishment of the teaching occupation, frustration and dissatisfaction with teaching, and job absenteeism [24][25][26][27][28][29][30]. It is critical to train teachers to face this difficulty, safeguard themselves, and achieve optimal psychological development at work [31][32][33][34][35].…”

Work Engagement among Prison Officers. The Role of Individual and Organizational Factors in the Polish and Indonesian Penitentiary Systems

“…Comparing the detailed results of the Indonesian group, only the scores on the absorbtion subscale were lower for POs than for police officers. Both Polish and Indonesian POs also achieved lower scores on the three UWES-9 subscales compared to psychiatric nurses' work engagement scores [64].…”

Work engagement of psychiatric nurses: a scoping review

“…Workplace factors: This category was divided into eight subcategories: demands,24 control,21 22 support,22 the nursing practice environment,13 14 22 25–27 workplace aspects of job satisfaction,20 training,21 23 rewards22 and work situations 21 22. The subcategories, except for demands and work situations, generally showed favourable associations with WE.…”

“…Individual factors: This category was divided into six subcategories: emotional intelligence,22 emotional labour strategies,24 job crafting,27 psychological need satisfaction,25 personal aspects of job satisfaction20 and resilience 28. The subcategories, except for emotional labour strategies, were favourably related to WE.…”

“…Therefore, developing these individual abilities and connecting and using them with the environmental factors influencing WE identified in this review (ie, workplace and possibly patient factors) may effectively enhance the WE of psychiatric nurses. Conversely, because surface acting of emotional labour strategies is a form of maladaptive coping style for the organisation’s emotional display rule demands, psychiatric nurses who use this strategy tend to reduce their WE 24. Psychiatric nurses must select more adaptive emotional labour strategies for addressing demands.…”