Burnout and Job Expectations of State Agency Rehabilitation Counselors in North Dakota

Abstract

The purpose of this study was to examine the relationship between burnout and the expectations about selected job factors of state agency rehabilitation counselors in North Dakota. Rehabilitation counselors completed the Maslach Burnout Inventory and an Expectations Questionnaire. Results of the analyses indicated that burnout is negatively related to current job expectations and positively related to job expectations at the time of initial employment in the rehabilitation field and to changes in expectations. These and other results, and the implications are presented and discussed.

Predictors of emotional exhaustion among nonresidential staff persons.

“…Consistent with past research with psychosocial and other human services staff persons (Bloom, Buhrke & Scott, 1988; Dietzel, 1989; Finch & Krantz, 1991), older staff persons tended to have lower emotional exhaustion than their younger colleagues. Although causal mechanisms cannot be established from this cross-sectional, correlational research, one possible explanation for lower burnout among older workers is a self-selection or “survivor” effect in which staff persons with higher levels of emotional exhaustion leave, while staff persons who are better able to cope with work demands and stressors or who are simply less prone to develop high burnout remain.…”

Validating Vocational Rehabilitation-Service-Related Stress Scale (VRSS) for Vocational Rehabilitation Service Providers in Japan

“…Second, Quantitative Workload of VR Services might be due to the combination of a shortage of professionals and the increasing trend of employment of individuals with disabilities in recent years in Japan. Previous studies show that the amount of paperwork and heavy caseload management of VR services continue to be major sources of work stress (Arnold & Seekins, 1997; Bloom et al, 1988; Cranswick, 1997; Garske, 1999). While the number of employees with disabilities keeps increasing in Japan (Ministry of Health, Labour and Welfare, 2017), the shortage of VR professionals is becoming more apparent as these management tasks increase.…”

“…In the practice of vocational rehabilitation (VR), service personnel may experience burnout (Bloom, Buhrke, & Scott, 1988; Boy & Pine, 1980; Emener, 1982; Florian & Zernicky-Shurka, 1986; Layne, Hohenshil, & Singh, 2004; Marini, Pell, & Black, 1992; Stevens & Pfost, 1983; Templeton & Satcher, 2007) for which preventive measures are helpful to counteract it. Burnout refers to a ‘syndrome of physical and emotional exhaustion, involving the development of negative self-concept, negative job attitudes, and loss of concern and feelings for clients’ (Pines & Maslach, 1978, p. 224).…”

The Assessment of Burnout: A Review of Three Inventories Useful for Research and Counseling

“…Predictive variables of social support, work setting, and attribution style that affect the higher burnout group are reviewed. In Bloom, Buhre, and Scott's (1988) investigation of burnout, the data suggests that job expectations may be a key to developing treatment and coping strategies. Longitudinal studies that measure the process by which staff shift or make The Assessment of Burnout: A Review of Three Inventories Useful for Research and Counseling adjustments in work expectations may lead to strategies for reducing or preventing burnout.…”