“…It includes the norms, values, beliefs, and behaviors within an organization, reflecting its identity, goals, and ways of operating (Chatman & O'Reilly, 2016). According to Tamimi et al (2022), the formation, development, strengthening, or change in organizational culture requires practices that unite members' cultural values with the organization's cultural values. The definition of organizational culture is norms, values, presumptions, beliefs, philosophy, organizational habits, and other things that are created over an extended period of time by the organization's founders, leaders, and members; these things are then instilled in new members and used in the production of goods, the provision of customer service, and the accomplishment of organizational objectives (Jamal et al, 2022;Firdaus & Idris, 2023).…”