2016
DOI: 10.21315/aamj2016.21.2.1
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Brand Personality Toward Customer Purchase Intention: The Intermediate Role of Electronic Word-of-Mouth and Brand Equity

Abstract: Organizations like banks with the ability to develop an understanding of and capability in

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Cited by 50 publications
(48 citation statements)
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References 44 publications
(66 reference statements)
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“…This is similar to some studies (e.g. Hadi & Nejad, 2017;Kala & Chaubey, 2018;Kudeshia & Kumar, 2017;Sa, Kanyan, & Nazrin, 2016;Saleem, Anum;Ellahi, 2017;Yusuf et al, 2018) which emphasized the same result of the current research that there is an influence of E-WOM in different degrees on the purchase intention. From the previous explanation, and the hypothesis verification, both viral advertising and E-WOM have an influence on the purchase intention, but viral advertising gained a greater effect than E-WOM.…”
Section: Discussionsupporting
confidence: 92%
See 1 more Smart Citation
“…This is similar to some studies (e.g. Hadi & Nejad, 2017;Kala & Chaubey, 2018;Kudeshia & Kumar, 2017;Sa, Kanyan, & Nazrin, 2016;Saleem, Anum;Ellahi, 2017;Yusuf et al, 2018) which emphasized the same result of the current research that there is an influence of E-WOM in different degrees on the purchase intention. From the previous explanation, and the hypothesis verification, both viral advertising and E-WOM have an influence on the purchase intention, but viral advertising gained a greater effect than E-WOM.…”
Section: Discussionsupporting
confidence: 92%
“…Besides the study of Saleem et al (2017) about branded fashion sector stated that there is an influence of E-WOM on customer intention; The study of Kudeshia and Kumar (2017) which conducted in the field of electronics stated that positive E-WOM through the SNS' has an effect on customer purchase intention. Hadi and Nejad (2017) conducted a survey in Iran about Mellat bank that came up with the result of the positive impact of E-WOM on customer purchase intention in the banking sector. In North Cyprus behavior intention was examined with E-WOM on Facebook hotel page for five stars' hotels , so the below hypothesis is derived.…”
Section: E-wom and Customer Purchasing Intentionmentioning
confidence: 99%
“…Banyak penelitian yang menunjukan rendahnya minat beli menjadi suatu permasalahan di sebuah perusahaan, seperti beberapa penelitian di perusahaan otomotif di Taiwan, Malaysia, Iran, Sri Lanka, dan Amerika Serikat (Wu & Chen, 2014;Seng & Husin, 2015;Vahdati & Nejad, 2016;Karunanayake & Wanninayake, 2015;Flanagin, Metzger, Pure, Markov, & Hartsell, 2014). Penelitian-penelitian tersebut menyatakan bahwa permasalahan minat beli menjadi penting untuk perusahaan memahami perilaku minat beli karena dapat membantu dalam meningkatkan penjualan perusahaan.…”
Section: Pendahuluanunclassified
“…This theory assumes an individual motive to perform behavior as a function of the attitude towards behavior in a certain situation; the norm that ruled behavior in a certain situation and motivation to follow these norms (subjective norm). TRA is very instrumental and practical where an individual personally responsible for purchasing motive [12] [13].…”
Section: Introductionmentioning
confidence: 99%
“…It needs to be recorded that if a consumer does not maintain a good behavior on a product or ignores behavior norm, then they will not have a tendency to purchase a product. There-fore, we try to combine TRA and PEM to evaluate and predict consumer motive accurately [13]. In a simple way, the writers will study the influence of product knowledge and perceived quality towards purchase intention from the perspective of ecofeminists.…”
Section: Introductionmentioning
confidence: 99%