“…perceived as highly trustworthy sources for prospective customers(Manfredi-Sánchez, 2019;Chu & Kim, 2011;Ye, Law, Gu & Chen, 2011). Thus, corporate communications practitioners are increasingly subscribing to different social media networks, including Facebook, YouTube,Instagram, Twitter and LinkedIn, among others, to increase the reach of their content (Navarro-Beltrá, Medina, Correia, 2020; Costa-Sánchez, amd Míguez-González, 2018; Champoux et al, 2012).…”