BPMS para la gestión: una revisión sistemática de la literatura

Abstract

El objetivo de este trabajo es realizar un análisis sistemático de la literatura para mostrar el estado del arte en la investigación sobre los Sistemas de Gestión de Procesos de Negocio (BPMS, por sus siglas en inglés). Los BPMS representan una tecnología que automatiza los procesos de negocio, conectando a usuarios con sus tareas. Para ello, se realizó una revisión sistemática de la literatura de los últimos diez años, utilizando trabajos científicos indexados en las principales bases de datos del área de conocimiento. Los trabajos generados por la búsqueda fueron posteriormente analizados y filtrados. Entre los hallazgos de este estudio destaca el interés académico y el carácter multidisciplinar de la materia, identificándose este tipo de estudio en distintas áreas de conocimiento. Este estudio sirve como punto de partida para futuras investigaciones en este ámbito que servirían para desarrollar una teoría más robusta y ampliar el interés del tema por su impacto económico en la gestión por procesos.

Transport Poverty with Special Reference to Sustainability: A Systematic Review of the Literature

“…We have used this method because this work is a synthesis of the available evidence that summarizes the information on a particular topic [24]. It is characterised by being specific, systematic, reproducible, critical and rigorous [25,26]. To carry it out, different phases have been used [24][25][26][27], as indicated below.…”

“…It is characterised by being specific, systematic, reproducible, critical and rigorous [25,26]. To carry it out, different phases have been used [24][25][26][27], as indicated below.…”

“…In relation to the search terms, the main concepts referred to this research have been used, recognising the different forms of writing, as well as synonyms and abbreviations [25]. Furthermore, the quality standards contained in the PRISMA statement (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) have been taken into account in relation to the inclusion of relevant items to ensure the internal consistency of the systematic review [30].…”

Business process management systems in port processes: a systematic literature review

“…In the same way, in 2013 there is an increase in academic interest in BPMS in ports because in the context of a major economic crisis, these systems allowed greater control over business processes, great support for critical decision making, great agility and rapid adaptation to changes via restructuring and optimizating processes and greater strategic orientation to achieve business objectives (Martín-Navarro et al, 2018). In this context, BPMS allows greater control over processes.…”

“…As for theoretical research, all theoretical papers have been included, regardless of whether they are literature reviews or conceptual papers. As it occurs in BPMS research from a management perspective (Martín-Navarro et al, 2018), no quantitative empirical works analysing BPMS in ports have been found. A plausible explanation is that the nature of the object of study, the ports, makes access to large samples very difficult.…”