Business process management systems in port processes: a systematic literature review

Martín-Navarro, Alicia; Sancho, María Paula Lechuga; Garrido, José Aurelio Medina

doi:10.1504/ijasm.2020.109245

Cited by 3 publications

(1 citation statement)

References 55 publications

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“…Additionally, the subpar production line balance further accentuates this condition. Several indicators of an inadequate production line include the absence of well-defined work standards influenced by rudimentary work methods, tools, and technology [13][14][15].…”

Section: Introductionmentioning

confidence: 99%

Optimizing Manufacturing Cycles to Improve Production: Application in the Traditional Shipyard Industry

Jebbor,

Benmamoun,

Hachimi

2023

Processes

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This article explores the important role of traditional shipyards in the global maritime industry, covering aspects of construction, repair, and maintenance. With the advent of faster manufacturing techniques, traditional shipyards face important challenges, such as planning errors, coordination problems, delivery delays, and underutilization of technology, which results in high costs, reduced productivity, and prolonged projects. The application of Manufacturing Cycle Efficiency (MCE) emerged as an important solution to significantly increase production efficiency. MCE empowers shipyards to deal effectively with waste, bottlenecks, and disruptions, thereby increasing performance, competitiveness, and profitability. Using a comprehensive approach that uses both qualitative and quantitative methods, including field surveys, and in-depth interviews in the traditional shipyard industry, this research identifies Nonvalue-Added (NVA) processes, conducts process mapping, and calculates MCE. The findings reported in this article underscore the significant wastage in the production process, indicating an urgent need for improvement, given the current average MCE value of 67.08%, indicating considerable room for improvement. This article provides innovative perspectives on optimizing the traditional shipyard industry through production cycle efficiencies while offering actionable recommendations. Key focus areas include integrating management systems, adopting advanced technologies, and implementing sustainable strategies to improve MCE, especially by reducing nonvalue-added time wastage, such as inspection and storage. By implementing strategies that optimize production, minimize waste, and overcome the challenges of global competition, this research contributes to improving MCE. In conclusion, this study is an invaluable guide for industry stakeholders, enabling them to enhance their competitiveness and adapt effectively to a dynamic business environment.

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Section: Introductionmentioning

confidence: 99%

Optimizing Manufacturing Cycles to Improve Production: Application in the Traditional Shipyard Industry

Jebbor,

Benmamoun,

Hachimi

2023

Processes

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Determinants of BPMS use for knowledge management

Martín-Navarro

Sancho

Medina-Garrido

2023

JKM

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Purpose Companies are increasingly implementing business process management systems (BPMSs) to support their processes. However, there is a gap in the literature regarding whether users also use BPMSs to manage the knowledge needed for processes to be completed. This study aims to analyze the factors that cause users to use BPMSs to manage the knowledge required in business processes. Design/methodology/approach The paper proposes an original model that integrates two successful information system models applied to BPMSs and knowledge management systems. To test the hypotheses derived from this new model, data were collected from 242 mature BPMS users from 12 Spanish and Latin American companies. Structural equation modeling with AMOS was used to examine the model. Findings Users’ perceived usefulness of a BPMS when using it for knowledge management (KM) is the only factor influencing them to use it for KM. Practical implications This study has practical implications for managers wishing to successfully implement a BPMS to support processes and for employees to use the knowledge embedded in the tool. The latter will only happen if users perceive the tool’s usefulness for KM. Originality/value To the best of the authors’ knowledge, this model is the first empirically validated model to successfully analyze BPMS users’ tendency to use BPMSs as a tool to support necessary KM in processes.

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A Review on Business Process Management System Design: The Role of Virtualization and Work Design

Bartlett,

Kabir,

Han

2023

IEEE Access

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Business Process Management (BPM) has emerged as a fundamental aspect of modern business, revolutionizing task execution and operational efficiency. This study explored the integration of BPM, virtualization, and work design to enhance organizational performance and productivity. The objective is to contribute to the ongoing dialogue on the combined impact of these elements on BPM systems and their applicability in contemporary office settings. Through a systematic literature review, 136 journal articles were examined and selected from 2,248 articles matching the search criteria. This review reveals major gaps in the current literature and identifies opportunities for further research and investigation. These findings underscore the potential significance of integrating virtualization and work design in BPM systems to enhance flexibility, scalability, and agility. Organizations can effectively respond to dynamic business needs and market conditions by leveraging virtual resources, thus eliminating the constraints of physical proximity. We provide a reflective discussion linking theoretical understanding with empirical evidence from literature. Our analysis revealed promising avenues for future research, emphasizing the role of usability in BPM system design and its impact on task accomplishment. This systematic literature review underscores the role of virtualization and work design in BPM system design. We found that both components not only enhanced the performance and effectiveness of BPM systems, but also improved flexibility, scalability, and user experience. A holistic approach to BPM system design has emerged as crucial, encompassing process modelling, automation, workflow management, integration, analytics, reporting, governance, and continuous improvement. Despite the evident benefits, our review identified distinct challenges such as managing system complexity, ensuring security, navigating resistance to change, and harmonizing technology with human elements. Our analysis underscores avenues for research that have not yet been thoroughly explored and opportunities to further extend knowledge in this field.

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Business process management systems in port processes: a systematic literature review

Cited by 3 publications

References 55 publications

Optimizing Manufacturing Cycles to Improve Production: Application in the Traditional Shipyard Industry

Optimizing Manufacturing Cycles to Improve Production: Application in the Traditional Shipyard Industry

Determinants of BPMS use for knowledge management

A Review on Business Process Management System Design: The Role of Virtualization and Work Design

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