Blockchain technology for smart city and smart tourism: latest trends and challenges

Nam, Kichan; Dutt, Christopher S.; Chathoth, Prakash K.; Khan, M. Sajid

doi:10.1080/10941665.2019.1585376

Cited by 198 publications

(148 citation statements)

References 15 publications

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“…Blockchain refers to a collection of data and transaction data that are chronologically recorded and tracked through a distributed public ledger network [16,17]. The information and hash (cryptographic proof) collection is called a block.…”

Section: Blockchain-preliminaries and Related Workmentioning

confidence: 99%

“…The current, third generation of blockchain is characterized by decentralized applications (DApps). These allow persons to interact with technology in more systematic and accustomed ways through browsers and smartphones [16]. Figure 1 shows five basic principles of blockchain technology which could reduce transaction costs, remove intermediaries (e.g., bankers, lawyers, etc.…”

Section: Third-generation Blockchainmentioning

confidence: 99%

“…Thus, it can be concluded that smart tourism is the expansion of smart cities. Nam [16] states that tourism will embrace technology developments which will influence and change the way the business is done today. Based on analyses of today's practice, three fields of improvement are recognized: (i) cost reduction, (ii) cryptocurrency adoption, and (iii) developing new eco-systems.…”

Section: Blockchain Application In the Tourism Industrymentioning

confidence: 99%

See 2 more Smart Citations

Blockchain in the Tourism Industry—A Review of the Situation in Croatia and Macedonia

2020

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As one of the most interactive economic activities, tourism has improved significantly since the Internet allowed customers (travelers) to look for and create their trips without the need to go to a travel agency. Through the development of Internet marketing, tourists are able to receive information in real-time and view them on the screens of their devices (computers, laptops, mobile phones or tablets), and consequently they can create their own content and share it with others. Due to this development, we are witnessing a new phenomenon, so-called app capitalism, in which companies like Uber and Airbnb make money on services and goods they do not own and finding new business models in the tourism sector which enable customer-to-customer models. To be able to respond to these changes, the tourism industry needs to bring together knowledge, money, and technology for the purpose of creating new business models. The development of technology in all social spheres, including tourism, has provided a strong tool for consumers in terms of both acquiring and disclosing information to others. One of the rapidly growing technologies which is also one of the cutting-edge technologies entering tourism is blockchain. Blockchain technology captured worldwide attention in 2017 and its implementation has been revolutionizing various industries (e.g., retail, healthcare, tourism). The aim of this paper is to analyze the potential of the tourism industry in terms of blockchain implementation. Blockchain technology provides significant benefits to the tourism industry since its implementation can help increase competitive advantage, improve customer satisfaction and enhance performance. In this paper, the authors present the current situation in the Republic of Croatia and the Republic of Macedonia regarding the use of blockchain technology in the tourism industry. The main findings of this paper comprise the detection of key areas regarding why blockchain technology is not implemented in the tourist industry, and what processes should be handled. By presenting a case study of the implementation of blockchain technology in tourism, the authors analyze the potential of using blockchain technology in the tourism industry and discuss topics for further research.

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Section: Blockchain-preliminaries and Related Workmentioning

confidence: 99%

Section: Third-generation Blockchainmentioning

confidence: 99%

Section: Blockchain Application In the Tourism Industrymentioning

confidence: 99%

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Blockchain in the Tourism Industry—A Review of the Situation in Croatia and Macedonia

2020

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“…Due to the topicality of this subject, I refrain from mentioning individual applications or specific decentralized applications (Dapps) but encourage other authors to systematically analyze and compare them. Existing work in this area includes the studies from Nam et al (2019) and Ozdemir et al (2019).…”

Section: The Impact Of the Blockchain On Tourismmentioning

confidence: 99%

“…They identify six major areas of impact: inventory management, credential management, digital payment, loyalty programs, identity management, and reservations & ticketing. Nam et al (2019)…”

Section: Previous Researchmentioning

confidence: 99%

Blockchain and Tourism

Treiblmaier

2020

Handbook of E-Tourism

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Blockchain technology has the potential to substantially transform the tourism industry. Its salient features such as immutability, transparency, programmability, and decentralization allow for innovative ways to design customer relationships, enable novel organizational structures and processes, and facilitate new forms of interorganizational collaboration. In this chapter, I first elaborate on the basic functioning of the blockchain and highlight those characteristics which are crucial for understanding the rest of the chapter. I not only equip scholars and practitioners with the knowledge needed to better comprehend blockchain technology and how to apply it in the context of the tourism industry but also highlight shortcomings and important research topics. Furthermore, I investigate the disruptive potential of the blockchain on an economic level by discussing various ways in which it can alter existing market structures und potentially

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Evaluating Solutions to Overcome Blockchain Technology Implementation in Smart City Using a Hybrid Fuzzy SWARA‐Fuzzy WASPAS Approach

Goyal¹,

Agarwal²,

Goel³

2022

Decision Support Systems for Smart City Applications

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Blockchain technology for smart city and smart tourism: latest trends and challenges

Cited by 198 publications

References 15 publications

Blockchain in the Tourism Industry—A Review of the Situation in Croatia and Macedonia

Blockchain in the Tourism Industry—A Review of the Situation in Croatia and Macedonia

Blockchain and Tourism

Evaluating Solutions to Overcome Blockchain Technology Implementation in Smart City Using a Hybrid Fuzzy SWARA‐Fuzzy WASPAS Approach

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