Bibliographie

Accès à la justice et inclusion numérique : au-delà des enjeux technologiques

“…Cela constitue un exemple de prise en considération des pratiques, ce qui est important pour pallier les inégalités numériques. Pour pouvoir offrir un service en ligne adapté aux pratiques des justiciables, il est donc nécessaire de documenter ces pratiques et d’en tenir compte dans la conception des services publics (Granjon 2004; Jauréguiberry et Proulx 2011). En parallèle, les justiciables doivent avoir accès à plus d’informations sur le système de justice en général et sur les registres publics.…”

Social appropriation of new technologies

“…Firstly, as one of the main influences on the development and popularisation of the concept of appropriation, the work of de Certeau can be situated in the debates on social autonomy that arose in the wake of the May 1968 student revolution in France. Within this line of thought, the conflictive aspect of Marxist debate on appropriation was recovered and translated for use in the analysis of political autonomy in the context of social relations of reproduction (Jauréguiberry & Proulx, 2011). In The Practice of Everyday Life (Certeau, 1980) de Certeau examined quotidian culture as a process of approbation and showed that people's everyday practices deviated from the framework provided by technocratic and industrial cultures.…”

“…Not defined as consumers, the idea of appropriation constitutes social actors as agents that deploy active and creative resistances in their everyday interactions with new technologies (at work, during leisure time, in family relations). Within the framework of daily life and practices, users give technical objects subjective meanings (projections, associations), while uses are embedded in a system of social relations (class, gender, interethnic, intergenerational) and a lifeworld that shapes and is shaped by technological uses (Granjon, 2012;Granjon et al, 2009;Jauréguiberry & Proulx, 2011).…”