2014
DOI: 10.1007/s12159-014-0113-0
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Benchmarking SCM performance and empirical analysis: a case from paint industry

Abstract: The real challenge for managers is to develop and implement a suitable supply chain performance framework that not only helps in making right decisions but also facilitates the benchmarking of their internal supply chain. The main purpose of this study was to develop a framework based on the performance metrics such as (1) total length of the supply chain, (2) supply chain inefficiency ratio and (3) supply chain working capital productivity. Case study approach is used to benchmark the SCM performance of two p… Show more

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Cited by 17 publications
(7 citation statements)
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References 41 publications
(48 reference statements)
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“…Direct costs gather indicators spanning over the source-make-deliver-return SCOR structure, as supply cost (Tajbakhsh and Hassini, 2015), production cost -to which labour cost is strictly related (Hervani et al, 2005), inventory cost including obsolescence, opportunity and Stockout costs (Büyüksaatçi Kiriş et al, 2020), distribution and transportation cost (Bigliardi and Bottani, 2010), disposal cost (Bhattacharya et al, 2014) and return cost (Liebetruth, 2017). Indirect costs consider the importance of transaction cost (Aramyan et al, 2007), information carrying cost (Charkha and Jaju, 2015), sales and advertisement cost (Mishra and Sharma, 2014), training cost (Narimissa et al, 2020) and other overhead costs (Charkha and Jaju, 2014). Cost variance, lastly, includes risk (Bhagwat and Sharma, 2007b) and variations against budget (Sellitto et al, 2015).…”
Section: Analysis Of the Selected Contributions -Performance Indicatorsmentioning
confidence: 99%
“…Direct costs gather indicators spanning over the source-make-deliver-return SCOR structure, as supply cost (Tajbakhsh and Hassini, 2015), production cost -to which labour cost is strictly related (Hervani et al, 2005), inventory cost including obsolescence, opportunity and Stockout costs (Büyüksaatçi Kiriş et al, 2020), distribution and transportation cost (Bigliardi and Bottani, 2010), disposal cost (Bhattacharya et al, 2014) and return cost (Liebetruth, 2017). Indirect costs consider the importance of transaction cost (Aramyan et al, 2007), information carrying cost (Charkha and Jaju, 2015), sales and advertisement cost (Mishra and Sharma, 2014), training cost (Narimissa et al, 2020) and other overhead costs (Charkha and Jaju, 2014). Cost variance, lastly, includes risk (Bhagwat and Sharma, 2007b) and variations against budget (Sellitto et al, 2015).…”
Section: Analysis Of the Selected Contributions -Performance Indicatorsmentioning
confidence: 99%
“…Furthermore, meaningful inter-organisational relationships based on trust, commitment and shared vision are necessary to encourage information sharing and to prevail against the fear of information disclosure as well as the loss of power over competitors (Chandra, Grabis & Tumanyan 2007;Elmsalmi & Hachicha 2014). Improving information exchange between firms provides greater visibility and opportunities to respond to change (Mishra & Sharma 2014;Stevenson & Spring 2009). Information sharing is also a significant constituent component in the integration of partners within a supply chain (Soosay, Hyland & Ferrer 2008;Yilmaz, Çemberci & Uca 2016).…”
Section: Information Sharing and Inter-organisational Relationshipsmentioning
confidence: 99%
“…3.2.4 Supply chain length. According to Mishra and Sharma (2014), the total length of the supply chain is obtained by taking together inventory days for raw materials, days of work in progress, and days of finished goods. The hotel that has the minimum total length of the chain is said to have the best performance.…”
Section: Operation Management Strategiesmentioning
confidence: 99%