Benchmarking Central American water utilities

Corton, Maria Luisa; Berg, Sanford V.

doi:10.1016/j.jup.2008.11.001

Cited by 79 publications

(49 citation statements)

References 18 publications

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“…However, cross-national benchmark studies are rare. Some recent exceptions can be found in the literature, like Corton and Berg (2009) and Clarke et al (2004) for Latin America countries, Nauges and Berg (2008) for transition economies, Estache and Kouassi (2002) for African utilities, Estache, and Rossi (2002) for Asian and Pacific regional water companies, and De Witte and Marques (2010) for the Netherlands, England and Wales, Australia, Portugal and Belgium, All these studies struggle with the comparability of data that depend on numerous factors. Nevertheless, the cases of Portugal and Italy are especially suitable for this kind of comparison since many important features, such as the institutional environment and the climate, are similar for both countries (Carvalho and Marques, 2011).…”

Section: Performance Of Water Utilities and Cross-national Comparisonsmentioning

confidence: 99%

Measuring the efficiency of water utilities: a cross-national comparison between Portugal and Italy

et al. 2012

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Abstract:All over the world, governments are compelling water utilities to improve their efficiency and productivity through reforms and tougher regulatory tools. Despite the different strategies and approaches, the goals remain the same: to make the whole sector more efficient, to curb the profits and the 'quiet life' of water utilities and to pass the productivity gains to customers through reduced prices or better environmental protection and quality of service. The water sector in Portugal and Italy underwent deep reforms in the 1990s, in pursuit of higher levels of performance. Therefore, there is added interest to measure the performance of water utilities in these two Mediterranean countries. We assess their performance using composite (global) indicators on a sample of 88 water utilities for the year 2007. While we compare the performance of the two countries in this sector we also try to identify the impact of the ownership structure on efficiency. Finally, this paper discusses the benchmarking results of our research and draws some policy implications.

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Section: Performance Of Water Utilities and Cross-national Comparisonsmentioning

confidence: 99%

Measuring the efficiency of water utilities: a cross-national comparison between Portugal and Italy

et al. 2012

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“…Entretanto, todos são originários de um único modelo clássico desenvolvido na Xerox e apresentado por Camp (1989 Percebe-se que o processo de benchmarking é cíclico e realimentado, e que é definido em função dos objetivos que as empresas desejam atingir, sintonizados aos desejos dos clientes, seja na melhoria contínua de processos ou nas características de seus produtos. Com base no Quadro 3, identificou-se que a técnica mais utilizada foi a DEA (7; 41,2%), (HABIBOV, 2010;CORTON, 2009;TAN, 2008;NAYAR, 2008;HAMDAN, 2008;LEONG, 2003;DONNELLY, 2000), seguida da AHP (3; 17,6%) (BÜYÜKÖZKAN, 2012;BÜYÜKÖZKAN, 2011;ANDRONIKIDIS, 2009 (GRUPP, 2004).…”

Section: O Processo De Benchmarkingunclassified

“…Em Corton (2009), está apresentada uma análise da eficiência das empresas fornecedoras de águas em seis países na América Central e este ressalta que existem três fatores principais para que os resultados da técnica sejam confiáveis: a homogeneidade do conjunto das DMU, a escolha dos conjuntos de variáveis de entrada e saída utilizadas na comparação e a qualidade dos dados destas variáveis.…”

Section: Deaunclassified

Benchmarking by Item Response Theory (BIRTH)

Pacheco

Andrade

Bornia

2015

Benchmarking: An International Journal

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Purpose – The purpose of this paper is to present a new method for benchmarking, which allows the construction of scales of competitiveness for the comparison of products using Item Response Theory (IRT). Design/methodology/approach – Theoretically, the method combines classic benchmarking process steps with IRT steps and demonstrates through mathematical models how this technique can measure the competitiveness of products by means of a latent trait. Findings – The IRT method uses the theories of psychometrics to measure the competitiveness of products through qualitative and quantitative interpretation of the tangible and intangible characteristics of those products. To demonstrate the application of the developed method, the items were constructed for teaching staff. Research limitations/implications – The application of the developed method will increase the accuracy of assessments of the competitiveness of a product because this method uses a mathematical model of the IRT to evaluate the characteristics product that reflect market competitiveness. Items must be selected based on theories relevant to the product and/or expert opinion or customers. Practical implications – The applicability of the method results in the construction of a scale in which items identify good practice with greater difficulty because they are represented in the same units that index competitiveness. Thus, managers of companies obtain knowledge about their products and the market, which allows them to assess their performance against their competitors and to make decisions regarding the continuous improvement of their production process and expansion of product characteristics. Originality/value – This work presents a new method for benchmarking using a quantitative technique that enables measurement of the latent trait of “competitiveness” through robust mathematical models.

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“…Be minėtų, daugiau institucinio pobūdžio trūkumų, keletas esminių šios metodikos trūkumų atskleidžia jos (Berg, 2007;Berg, Corton, 2009). Įvardintos esminės problemos Lietuvos GVS kainos metodikoje sudaro prielaidas svarstyti kitas kainų formavimo metodikas, kurios leistų neprieštaraujant rinkos jėgoms, sukurti monopolijoms ekonominį efektyvumą skatinančią aplinką.…”

Section: Lietuvos Monopolijų Kainų Reguliavimo Problemosunclassified

Monopolinės kainos reguliavimas tarptautinio kainos pozicionavimo metodu : Lietuvos atvejis

Dapkus¹,

Maksvytienė²

2014

AESR

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ĮvadasVisos valstybės reguliuodamos monopolijų veiklą susiduria su panašiomis problemomis -konkurencijos trūkumas monopolinėse rinkose veda prie jų veiklos neefektyvumo, pasireiškiančio per žemą inovacinį aktyvumą, sukeltus gamybos kaštus, neefektyvų išteklių panaudojimą ir net tam tikro pobūdžio šantažą, spaudžiant vyriausybes, vietos valdžios mindaugas DAPKUS, Inga mAKSVYTIENė monopolinės kainos reguliavimas tarptautinio kainos pozicionavimo metodu: lietuvos atvejisStraipsnyje analizuojamas monopolijų reguliavimas remiantis kainų nustatymo metodais. Čia teigiama, kad kaštų pagrindu paremti monopolinių produktų kainų nustatymo metodai yra neefektyvūs, nes kontroliuojančioms institucijoms sudėtinga tiksliai įvertinti technologinius procesus ir su jais susijusius kaštus. Straipsnyje siūloma besivystančioms šalims naudoti tarptautinio kainos pozicionavimo metodą (angl. international price benchmarking). Autoriai pateikia patį metodą ir pritaiko vertinant Lietuvos monopolinio geriamo vandens sektoriaus kainų lygio vertinimui, bei ateities dinaminiam kainų nustatymui.Raktiniai žodžiai: monopolijos, reguliavimo metodai, kainodara, kainos pozicionavimas, vandens tiekimo sektorius.In this paper the problems of monopolies' regulation using price control methods are analyzed. It is stated, that price establishment methods, which are based on cost evaluation, are not efficient because of principalagent problem. For developing countries, to bypass the principal-agent problem, the authors of this paper propose to use international price benchmarking method. Here are presented the method itself and its application for Lithuanian monopolistic drink water supply sector; the level of Lithuanian drink water prices is evaluated and the principles for future dynamic price establishment are developed.

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Benchmarking Central American water utilities

Cited by 79 publications

References 18 publications

Measuring the efficiency of water utilities: a cross-national comparison between Portugal and Italy

Measuring the efficiency of water utilities: a cross-national comparison between Portugal and Italy

Benchmarking by Item Response Theory (BIRTH)

Monopolinės kainos reguliavimas tarptautinio kainos pozicionavimo metodu : Lietuvos atvejis

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